Speaker 1
[silence] Hey, it's Mike Hindman. I just called and I was sent some instructions.
00:00
Speaker 2
Welcome to Linksys Support. To ensure quality service, your call may be monitor. For in warranty products, our support team is available to help with performance and hardware issues. Register your product by visiting register.Linksys.com. Please have your device serial number ready. For assistance, press 1 now. For out of warranty products, paid support may be available depending on your issue. To hear more about your service options, press 2. Please have your device's serial number and contact information ready. If unavailable, kindly call back later. For out of warranty product, paid support option may be available depending on the issue. Thank you for calling Linksys. This is Epy. How can I help you?
00:00
Speaker 1
uh on how to reset the uh get to uh how to reset the uh Velup uh network and I followed them and the fourth one says it will flash red fade and flash bright red it did that release the button when the light turns off wait for the light to turn solid red it's not turning solid red it's going back to the uh high intensity color that it was which is kind of like a bright pink it's not red
01:00
Speaker 2
yes okay all right so yeah I just pulled up your record. So you were someone sent you an email regarding how to reset the node to factory defaults and how to re-configure it okay. [silence]
01:00
Speaker 1
I'll try it twice now. It- it... Yeah, it's Heimdall, but that's close enough. No, they- they're all red and the reason is is that I was trying to connect a A wireless printer uh and the- the- and the instructions said to go to your router and hit the reset button. And I did and then
02:00
Speaker 2
All right. Okay, so this is Mike Kinman? Is that right? Okay. All right, and your email address is Mike-Kinman-2@Gmail.com. So, you have a WHW03 link sys mesh router. So, why do you need to reset the router? Waist of all, your nodes are not working right now. They're all red. Yes.
02:00
Speaker 1
That's when all this happened. It was a Brother HL37. Actually, I went to the, uh, their YouTube web, web, they would have a YouTube video that shows you how to do it. And so I was following those instructions. And apparently, I didn't need to do any of that. So, so what happened was was that I guess I'd knock the whole thing off and I had to get it back on. And so I got these instructions and uh, written somewhere by a name of Rio. And so I followed the instructions and it it's just it's not working.
03:00
Speaker 2
Okay. So you see that instruction on your wireless printer? yes. yes. Mm-hmm. Okay. All right. So you followed the the instructions given to you, but right now, the device is still not working, yes? So actually, sir, uh, I believe [silence] that the previous technician already informed you regarding the warranty status of your Linksys router. So, yeah. All right. So, you want, you want us to walk you through the process. So, you'll pay for the $15. Is that right? Okay, so you will go for the paid connect service. All right. So, yeah, not, not, not a problem sir. Okay, we will we will process first the transaction, before we'll start with our troubleshooting, okay? So, by the way, this, uh, paid connect service, uh, $15, um, is good for 60 minutes of troubleshooting and this service is non-refundable, okay? Hello? Yeah, it could be Sir, Mike.
03:00
Speaker 1
[silence] I unplugged that. That was one of the things that I thought, so I thought, well, maybe I just unplug it and reset the uh, I have a T-Mobile uh unit here and the only way you reset it is you just unplug it count to 20 and then uh and it'll then it's supposed to reset itself or reconnect to the node and that didn't that didn't work either. Um, No, it's not working. I'm actually [silence]
05:00
Speaker 1
Using the Wi-Fi direct. So, right now, I'm not sure how to answer your question. Is it working or is it not? Yeah, I had one of those little black boxes that they have, and that's the modem. And what I tried doing already was just to reset it, and and we do that. We have to do that a lot because of the lightning storms we have. So we're constantly unplugging it and and reconnecting it. You know, like I say, you unplug it, count to 20 and reconnect it. And we also unplug the Lenksys box too. And so I did that and it came back, but it came back with this cyan color again, so it's just not working.
06:00
Speaker 2
You have a modem from T-Mobile? Yes. Yes. So Yeah. But have you tried connecting your computer straight to your T-Mobile?
06:00
Speaker 1
Yeah, you see. Yeah. Now I'm trying to find - just a second ago, it just opened right up. There we go. Okay. So, if you try to hook up the Wi-Fi, it says Wi-Fi is off. Turn back on. I see. Yeah, now I find this help.
07:00
Speaker 2
[KEEP_UNCERTAIN] [silence]taking the links out of the picture to [silence]check if you have the active internet connection [silence]with T-Mobile. [silence]Okay. [silence]All right. No worries, sir. We'll just have to process first the transaction, okay, so we can go on with our troubleshooting. Mhm. [silence]
07:00
Speaker 1
manually. It's all it just says it's off. Okay, now I hit on and then hit uh T-Mobile and I'm connecting that now. So I'm gonna trying to answer your question. So it is connected, it is secure. So T-Mobile is actually connecting, so it's working. So that answer your question is the T-Mobile works. Okay. Yeah. And it add another one to uh connect to the to uh develop setup a 95 is what it says. and if you click on that, that's nothing works. So you can't make that can't it can't connect to the uh to the linksys.
08:00
Speaker 2
Okay. So, the T-Mobile works, okay. All right. So, what? Internet. Hmm. Okay. All right. So, we'll just have to manually set that up later. Okay. Your mic? So, if you Before we'll proceed, let me just process for a transaction. Okay? So please get ready with your credit card information. I'm going to stop the recording for your security. So, you're ready? All right. So, let me do that now. Okay? So, what type of credit... Yes, hello, sir. Hello? Yes. Can you hear me okay? All right. So, what type of credit card are we going to use for this transaction? Okay. And what is the name that appears on the card?
08:00
Speaker 1
4147. 4004. 7892. 2238. 0930. 00, 32. 307 zero, two six four 7043 underscores, 36 underscore, zero four 616 7613. 302, 26. five. [silence]
10:00
Speaker 2
Just give me one minute, sir. [silence] Okay, by the way, a copy of a receipt will be sent to your email, right and let me verify your email again. That is Mike@at gmail.com. Correct? Okay. All right, sir. So you were successfully charged for the amount of $15. So this service again is non-refundable. So I'm going to resume the recording now so we can start with our troubleshooting. All right. So can you hear me okay? All right. Okay, so let me.
11:00
Speaker 1
It's kind. It's like a pink. It's more of a pink to me. The colors I have seen in the past have been red, blue, and green, and this would be pink.
12:00
Speaker 2
Verify first your connection sir. So the T-Mobile box right now, is it connected to the first port at the back of your main node? Okay. And what is the LED indicator on your main node? Okay, so it's like a purple, solid purple. Okay, did you happen to reset that no to factory default like pressing? Yeah, you did mention that earlier right? Okay. So, what about the other notes? So, with the node that we're connected right now, come are you experiencing slow downs being connected also to that main note? Okay. Can you try pinging 192.let.168.1.1 is the main node IP address? Hmm. Let me give you five seconds. Welcome back, was it successful when you ping the IP address of the main note? Yeah. Is the ping timing intermittent or is it consistent? Hmm. okay, so let's try.
12:00
Speaker 1
hold on a second, and we figure out. Okay, they're all together. I wish they're not plugged in. No, they're not plugged in. You want, you want. Okay. We just have to find plugs. How far apart can they be? What's the distance you're looking for? six feet away.
13:00
Speaker 2
All right. They're all plugged in. Okay, can we turn them on, sir? Yes, we need to plug them in. Uh, six feet away, at least.
15:00
Speaker 1
It as least so you want to begin steps speed. You won't be plugged in right you're all plugged in. They're all plugged in. All plugged in. [silence]
16:00
Speaker 2
Yes, 666, uh, that's 6 to 8 feet away. Yes, sir. That's right.
16:00
Speaker 1
Yeah, we can. [silence] Yeah, they're not - they're not. [silence] okay. They're all well they're not [silence] [silence] you want it to stabilize as red. What color do you want it to stabilize at? [silence] Okay, we're not there yet. [silence] Yeah, [silence] there there only one that's blinking red. That was the first one I plugged in. Second one is blinking in red. Third one should be blinking red shortly. Yep, okay, so I got them all blinking red.
17:00
Speaker 2
all right. They're all plugged in and, yeah, we'll just wait for the lights to stay alive. Okay. everything up here. Yes, um, it should be not blinking. It should be solid. Solid read. Do you have a computer available, sir Mike? Okay. And while waiting for the other nodes. For the lights to turn solid, can we take a picture of the main one? Underneath the main node. Yes, you have their Wi-Fi information, Wi-Fi details. So, kindly take a picture of the Wi-Fi details. Yes, sir. That Also, Where you see the network name, the SSID, as well as the Wi-Fi password. You see those information, right? Yes, we need those information if you reset your router. You can actually, uh, take a picture of it so you can zoom it in.
17:00
Speaker 1
Okay. So, is that wrong? Well, I'm trying to get it where you we're you it's like i said it's a whole Okay. Do you want me to send that to you, uh, through my phone? Okay. Okay, I got it. Took pictures. child does
20:00
Speaker 2
okay, so that is that done? No need to. No need to. We just need to take a picture of it because we need those settings later on. Okay, that's done. All right. Now, sir Mike, what we're going to do next is we're going to reset your child nodes to factory defaults. Okay? Yeah, the child nodes. So kind
20:00
Speaker 1
OK. they're still blinking red though. Hold the reset button 25 seconds. [ silence ] OK, so the first 15 of this thing is already gone. So you'll have 10 seconds.
21:00
Speaker 2
merely press the reset button for 25 seconds on the child nodes. All right? So you would be able to tell if if it's reset properly because once you press the reset button, the lead indicator on top will turn off and you should see the blue blinking light on top. Yes, it's okay. It's okay. Um you can just to perform a reset. So, you need to do a reset on all those child nodes. Okay? Yes, that is correct.
21:00
Speaker 1
What I did went to blank. There's nothing. So I let go. [silence]
22:00
Speaker 2
okay it'll yes you may let go okay just do it one at a time on all the child nodes [silence]
22:00
Speaker 1
It looks like they're kind of turning blue. What? what kind of calls [silence]
23:00
Speaker 2
Yes, it may take a while sir. It takes about 2 to 3 minutes before it goes solid. So we'll just wait for that. Once you reset the device, actually the light will turn pink or purple, the same as the main node. So just let me know if you did that on all child nodes so we can do a configuration on the main node. While waiting for that, sir, I can I can put you on hold for just about two to three minutes, I'll just go grab a glass of water, okay? Would that be okay?
23:00
Speaker 1
I just did the same thing, so it's fine with me. [silence]
24:00
Speaker 1
Yeah. What's got now is.. uh.. they're all solid but they're not all the same colors. have got two reds and a can. And then I have the can that was on the original router. So the the other three. Yeah. There's ok, there's uh two red does and then I have a third which.
27:00
Speaker 2
hello there yeah thank you so much for uh patiently waiting okay so yep you've got all the nodes reset to factory defaults right and uh how about the lights they're all solid now alright okay uh but the other two child nodes are all are both red
27:00
Speaker 1
which is kind of the third one was purchased later. Um, So it might have a little different color panel I'd never really noticed before, but the three child notes are all, um, solid and two are the black ones are definitely red. The white one is a little bit off color and then the, uh, the main mother node is, uh, it's still the original kind of color. Um, [silence] Okay, thank you.
28:00
Speaker 2
okay. mm-hmm. Okay. All right, that's fine. Now can we go back to your O main note? And ah we'll perform a five press on on that O main note. Okay. So to do the five presser, kindly press the reset button five times, okay? Do not press and hold it, but just press it once, okay? So it's like press, release, press, release. You do it
28:00
Speaker 1
ok so one two three four five it's it's ok ok it's blinking right now the parent note is blinking It's a it's almost it's a it's a light it's a different color it's a like a light pink to it and it's it's fainter than the other ones and this is the only one that's blinking
29:00
Speaker 2
Okay. Now please check the light on the parent node if there is any changes. That may take some time. It'll take a while. So do this [silence] actually doing the pair on the parent node and the child node. So that may take three to four minutes. It's blinking. What color?
29:00
Speaker 1
Ping. Okay, now it is just red. A no. It just turned the normal, well, it just turned green for a second, then it went back to the other color. Like it's trying to work its way And now it is blue. And it stopped blinking. And the other node, node number two is blinking.
30:00
Speaker 2
What about the child nodes. all right so while waiting for that uh sir Mike can we go to your computer okay yeah that may take that may take a while so uh let's just go to your computer so we can check the settings okay [silence]
30:00
Speaker 1
I plugged them in the order that I found them. So I. OK, always on. It's set to go through, I use this for day trading. So I've got to, I've got a lot of stuff on it. OK, it is a laptop. It is a Latitude, a Dell Latitude. Yeah.
31:00
Speaker 2
okay, yep, that's all right. So yeah, that may take a while. So while waiting, sir, can we ah go to your computer so we can verify the settings? Okay. So please let me know if the computer is powered on. Uh huh. All right, now, do you see is that computer a laptop or desktop? Okay. All right, so it's Windows. Okay. So, do you see a wireless icon at the bottom right? [silence] [silence] [silence] [silence] [silence] [music]
31:00
Speaker 1
Yes, that's what I clicked on before, to access it. Okay. Well, this is interesting, because before there was just one, now there are several. The first one, the top one, is set up 98, that was the only one that we had. Well, now we've got, like, one, we should have, the other three. Well, that'll. Okay. Well, the 31. Well, the 31. 31 again, this time as we finalize this.
32:00
Speaker 2
Could you please describe which Wi-Fi network that you're asking about?
34:00
Speaker 1
Okay. Okay. So let me go to the other picture. Bill of setup 9B5. That's what you're looking for. So that's the name. So that's still the very first one. [silence] Did that make sense? [silence] Okay. So now we're down to just two. [silence] Setup 9B5, which is the same as on the uh base of the uh Lincus mode first mother mother node. And then we have the Bella setup 108. So I have, I haven't I'll find out. I'll click on it. It says, okay. It has an automatic, it says connect automatically. So let me hit that. And it is connected and secured. Yes. Have Google Chrome. Would you like to speak to... Would you like to speak to... Would you like to speak to... Would you like to speak to... Would you like to speak to any... to... Would you like to... Would you like to speak to our... Would you like to speak to... Would you like to speak to our... Would you like to speak to...
35:00
Speaker 2
Yes. When you select the develop- Yes sir Mike. When you select the develop setup 9 B5. Did it ask for the password, Wi-Fi password? [silence] Yes, kindly connect to that network. Develop setup 9 B5. [silence] Yes. Click on connect automatically. Yeah. It says connected and secured. Okay. Uh, can we open up a browser? Do you have Google Chrome? [silence] Yes. Can we open Google Chrome please?
36:00
Speaker 1
Yes, who's using it? It's me. I have, I have another, some of those are really tied up. Okay, so you want me to hit something like a email and see if it works? Okay, yes, I just checked up. Email. That credit card you just gave out. I'm not gonna open that up. Yeah, the chase secure line works. So all that's working. Okay. I don't know that. Okay. I want to personalize it because it's...
37:00
Speaker 2
Yeah. Can you check first if you're able to go online? Try to open any website. OK. OK. So you're online. So what we're going to do next is we will check on the router settings to personalize the name because right now it's still the default Wi-Fi settings. OK. Would would you like to personalize your name or you want to leave it that way? So www-104-D1RCOM. Password. Yeah. The username is Admin. That's admin with a capital A. OK. What's the password? It's password also with a capital P. OK. All right. So just start typing in the router admin. For the username Last name, admin. Password, password. Login.
37:00
Speaker 1
It's interesting. I've got two nodes that are now green and two nodes that are now... the mother node and the very last node are still a different color but they're not... they're blue. Okay. Where is...? I don't want to change it. Okay, well, no, I... Okay, I know what the password is to get into it. Is that what...? I think I used to call it... Um... Mike. Mike's M-I-K-E-S Linksys. That's... That's what I called it. My first name and Linksys. Yeah, hang on. It's good money. It's a tight squeeze. [silence]
38:00
Speaker 2
They're still trying to communicate, actually. Okay, so can we open up, Yes. Mm-hmm. Okay. Yes, we can actually rename that. So can we open up a new window? .
38:00
Speaker 2
OK, and on the address bar type in http:// my router.local. And then press enter. Yeah, my router.local. And then press enter. Uh, Sir, ask. OK, you need to make sure that you type that on the address. Uh, not on the search. [silence]
39:00
Speaker 1
I was a bit confused. I thought that I did have it on the search. [silence] Let me just. Let me just redo it. [silence] I'm trying to figure out what you meant by two arrows. [silence] It's basically on Google Chrome, it's just basically showing me, you know, a little G, multi-colored G, then you type in your address, that's what I always do.
40:00
Speaker 2
because once you type it on the search, it will give you a search result. So just make sure you type that on the address. The address is right on the very top, where you see the two arrows. I just knew I had to talk, the. I and silence
40:00
Speaker 1
And so that brought me to the, uh, I can just copy this. It's right back in the same thing, let's see what it does. brings you back to the same thing so it's And there's an access signal. No. No. and no I don't uh if I do it's something I've never used before. Yeah. Yeah.
41:00
Speaker 2
Do you have another browser. No. Like Microsoft tag. You don't have Microsoft tag. Okay. How about the Linksys app. Do you have the Linksys app installed on your phone.
41:00
Speaker 1
Okay, so I've brought it up, it says already using Eleksys product log in, or do I hit launch set up? So launch the set up. On my phone, oh my phone settings, okay.
42:00
Speaker 2
Okay, we'll just have to, uh, change the settings from there, okay? Alright, just make sure that your phone is connected to Blvd_setup 9B5. Um, uh, hold on. Oh, you need to go to settings first. You need to connect to Blvd_setup 9B5 first. Hold on, sir. Um, can we go to settings on your, uh, phone? Yes.
42:00
Speaker 1
okay it's scanning there set up okay I got that yeah it's connected yes okay let me step, let me close it then reopen it. so now I got terms and conditions so it's different so I'll hit agree
43:00
Speaker 2
Go to, yeah. Go to settings and then Wi-Fi. All right. Now, look for B. Yes, nine, B five please connect to that network. OK. It says it's already connected. OK. Now can we open up the Linksys app? Yes, please. Thank you.
43:00
Speaker 1
Next, then it's the next one here, it says it's connected, connect the router to your modem. It says it's connected, so just hit it. Plug additional nodes into the power near the router, we've done that, make sure everything is finished, setup as everything must we know if all the lights are solid they're all solid, they're all green except for the mother node, so should I go ahead and hit Y? Node light is solid, Checking for internet It's connected, use the same Wi-Fi set, [silence] settings and as Mike links is to say yes. Okay. Okay. Then I'm supposed to do a pledge. The privacy pledge. So we'll assume I read the full pledge. Hit continue. Now, do you want me to log in? Yeah. No, just says email address and the password. I know the password. So I put it in and now it wants me to do two-step verification. I think it says I just have to add a number. And then now I go back and look at my notes and it's like a fifteen digit code being sent to, you're supposed to save that. Who's that goes to? Anyway, there's another option. Do it is a clicking banner.
44:00
Speaker 2
Okay, yes. You can just proceed to yes. Is it asking you. Is there, is there, is it asking for a uh a router password? aside from um the email address and password, uh can you, is there an option for you to like access local? What about uh aside from the email address and can you see an option?
45:00
Speaker 1
Just to create an account, log in or create, skip for now. Okay, we'll skip it. Create your router password. So. Okay.
46:00
Speaker 2
Address and password. Do you? Do you have other option below? What else? Skip for now. Mm-hm. Yes, that is the router password for you to log in, sir. To log into the router. Yeah, you may, you may create your own password. By default, that's actually admin. A-D-M-I-N. But you can create your own router password. So, it's asking you to create now. And you have to take note of that password, okay? If you want, you can use your Wi-Fi password.
46:00
Speaker 1
[KEEP_UNCERTAIN] we pulled this up in catch okay next in router password hint it's supposed to go leave myself a hint yeah I have a three full system so I usually I'm just going to put spang here
47:00
Speaker 2
much if it takes it. Yeah. What is the message? Okay.
47:00
Speaker 1
Um so my Wi-Fi name is uh oh it says manually for the victims, so I can just go ahead and enter them. Hm this route. Okay. Yeah, it's telling me to re enter them. So my Wi-Fi. Yeah, it basically gives me, name your Wi-Fi, pick something memorable and secure. It also says, uh something went wrong. We couldn't transfer it either then manually the device [silence]
49:00
Speaker 2
yes, maybe there's a need for us, yeah, there's a need for us to change it manually. So what are the options you have right now? do you see next? Or OK. so is it asking you to change the Wi-Fi name and password right now? Um can you see that on the linksys app?
49:00
Speaker 1
apparent intent process of entering them manually it's community went transfer so you want me to manually do it [silence] what's your [silence]
50:00
Speaker 1
Can't start or end with a base. Still space in here. OK. So now it's configuring my Wi-Fi network.
51:00
Speaker 2
Uh, okay. So it's now saved the network and you, you see the new name. Yes, actually. Actually, sir, after you change the settings, you need to reconnect to the network. So if you go to wi-fi, you should.
52:00
Speaker 1
Yeah. You think the original T-Mobile one, then he pulled up one and then my, my new one. So I'm going to click on that. Okay. And it is connected and secure. Okay. We have the mother node is blue, but the two of the baby nodes are green and then there's this white one which looks kind of turquoise. So I'm not sure what it, it's like I said I added a fourth node. So and then, actually, folks, I notice that my ring doorbells work. They work finally, like now finally because we have a fourth node.
53:00
Speaker 2
should be able to see the network name that you had set up. Yes, please. All right, that's very good. So, can you check your other nodes? If they're all green, because right now we just personalized your network.
53:00
Speaker 1
[DOWNWEIGHT] I don't I really don't pay attention to it so I don't know what it looks like it's actual color all the others are were bought I bought packaged three and then when we added some stuff to the basement I put an extra one in the basement and so. Yeah. Sorry I put my reading glasses on. If I had to put this in like a shortshop model on is WH03V2 [silence] [silence] [silence] [silence]
54:00
Speaker 2
Okay. Do you happen to know the model number of the uh the fourth node? [silence] Okay, well it's still the same model with your uh
54:00
Speaker 2
main node. So, what's what what is the light indicator of the, No, not the mother node. But the the child node. Yes. It's blue? Okay. Yeah, actually, if it's blue or green, that means your node is connected, As long as it's solid, Okay? That means it's connected to the parent node. So all of your child nodes right now, Okay?, including the parent node, that is already connected and it's on live, sir. You may relocate your child nodes to where it was before. You may put them back.
55:00
Speaker 1
okay, what about the another, this should be cool. shipping, okay. alright, I'm gonna, I'm gonna, I'm gonna, another dough, and I'll put off the news back. alright, I can you it
56:00
Speaker 2
... to its original place. Okay? Because right now everything is set up. So, yes, the mother node should be blue. It's solid. Mm-hmm. Solid blue. [silence] For Alpha, um, hello? Hello? Yeah. Is? [silence] B for cat. B for papa. [silence] 3D is the future. [silence] [silence] Can you guess your present? Oh! Hello, sir?
56:00
Speaker 1
Yeah. I'm near the car. Yeah. Yeah. Yes. Yes. This is a big house. Yeah, they're joking red right now. Okay. Okay. Well, you said that the the mother node that's blue. How does it change to Green? It's blue. Okay. All right. My wife will probably say, I want green or I want blue. Nah, she's technically. She could.
59:00
Speaker 2
yes, but, uh, yeah later on it will go back to solid green okay so just make sure that they're all solid green the nodes are actually configured and they're back online. Okay? So sir Mike yes um would there be anything else? Right now is it is it green or is it blue? Yes sir um actually the green or blue indicator lights there, that means it's connected and it's online. Okay? It can be green and it can be blue. Yes.
60:00
Speaker 1
Yeah, let me just... Well, the laptop's on. It's been on the whole time. Okay. Hang on for a second. I'm gonna.
61:00
Speaker 2
But can you check your wireless devices if they're connected and online just to make sure before I go? Check your laptop. [silence]
61:00
Speaker 1
okay Are you there? yeah, the laptop is. the uh television works the stereo works. uh, so uh from uh this vantage point those are the. things that I can check on. build all proper.
62:00
Speaker 2
Okay. [silence] Yes I me. [silence] Okay. [silence] Yes [silence] So [silence] all you have to do with your wireless devices actually connecting to your network. You already have a copy of your wireless settings. You know your wireless password. So just take note of those things. Because if in case you need to add another wireless device in the future, you need those settings. [silence] Well, for newer. Yeah, for newer models, for newer Linksys models, it has a better range of signal compared to the older models. Okay? If you, if you check on our website, support.linksys.com, you can find their newer models and its specs. Okay? So the range, um, yeah and the signal. So you can actually check there, some of the newer models of Linksys. All right. Okay then. Mm-hmm. Thank you for your time and your patience, sir Mike. I, uh, I really appreciate it. So, um, for more information, just please, at our site support dot linksys.com. If ever you need to call us back just give us your phone number so we can pull up your record. Thank you again Sir Mike for calling Linksys. This is Eppy. Have a great day. Take care. Thank you. Bye bye Sir.
62:00