V2 Rubric Detail — 693b4fce-60b2-11f1-9…

Welcome to Linksys support. To assure quality service, your call may be monitored. Please remain on the line for assistance. Thank you for calling Linksys. My name is Raquel, how may I assist you today? [silence] Right, and you're new to nodes, you're trying to set up for the first time, right?

All right. Okay. For me to properly assist you with your two new Lynx sys node, may have the serial number of one of the node. Can I get the serial number at the bottom? Okay. Uh-huh. You may also, if, uh, then, if you can take picture of that, sticker, that's, actually also an option so that you can clearly see the, serial number. You can take a picture and zoom it. Mm-hmm.

Right. You? Mm-hmm. Mm-hmm. Right, thank you. Let me check the serial number for a moment. And the model number showing at the bottom, they have it as well. Model number.

MVE 7,000. All right, thank you. And Manny, when did you purchase this router? Did you purchase it personally from an online store or a local store? [silence] Okay, thank you. And Manny, who's your internet service provider? All right. And is this your first time calling Linksys? Okay, let me create a record here for your Linksys node, may have your first name and last name.

All right and may I have also your email address? All right, thank you. And just to make sure I get your email address correctly, so I'll spell it out also. That that will be M for May, E for Echo, H for hotel, N for November, L for Lima, O for Oscar, E for Echo, T for Tom at icloud.com. All righty, thank you so much and may have also your phone number in case we get disconnected, I'll be able to call you back. All right. Thank you. And going back to your links sys nodes, no worries, I'll be happy to assist you setting up your two new nodes. And one will one will be connected going to your Vodafone modem using an Ethernet cable. Do you have one there that's already connected? Um, do you have the model number of that old system? You may have it. You can also take picture of it at the bottom. Okay?

All right, so you have the, Wi-Fi six. Um, for this kind of set up, join, it will be best to use your new node, which is the MB 7000. Since it's a Wi-Fi Fi, Wi-Fi 7, and the MX4200 that you have, we can use it as the child node. All right. Since the MX 4200 is still connected, wired to your modem, we can disconnect that, turn it off, then we can grab one of the new one. Okay. No problem. Nope. Fuck it. Nope. The good time. Okay. Yes, am I through?

Here, I can hear me fine, OK. Yeah, the one that has. Let me check the one, may know what's uh the color light on top of the one that's connected wired to your Vodafone modem, OK, OK, fine. OK. OK. Just to make sure that physical connection of the main parent node, the one that's connected to your modem. Um you're seeing cable. The cable is going into the internet port of the parent node. Right?

Okay, that's great. So let's get started on setting up the parent node first. So we're going to set it up using the pair button. So at the bottom of the parent node, you will see there is a button that's bigger than the reset, the one in the middle. Have you set? We're whistling sis, the one that's connected to your modem. We will call it as your main node, main parent node. And it's showing solid blue light, right? Okay. So we're going to set it up using the pair button. So at the bottom of that, there are two buttons. There's a reset and there's the other. [silence] So press reset first. And when it beeps, then press. Pair.

pair, pair, underneath it, you will see there a pair button, right next to reset button. press, you will need to press it for one second. not the w, PS, but the we're going back, let's compare them the node that solid blue light. so underneath that main parent node, there is up a pair button. let's compare, right. underneath that, underneath that, underneath that parenting, note, with blue light, right, above, up, up, up, up, above. silence

Correct, and so then I click the pair button for one second.

OK. Press it for. That is correct. OK. All right and after. OK. Uh-huh. OK. OK, so it just remained solid blue light, right? Not blinking this time. OK, we'll try it again. Press again the pair button for one second.

[KEEP_UNCERTAIN] Okay. And let's observe the light on top, let's track if it starts blinking or flashing. Not blinking, right? Okay. So we'll try other ways to set it up using five press method, five press is this time you're going to click the reset button, not the pair button but the reset button five times. Quick it five times.

Okay. Five, I clicked it five times, the reset button at the bottom of that parent node. Okay. And after five press. Uh-huh. Okay. Let's give it one, two, three minutes. It's now on the process of configuring itself and connecting to your modems and your deck. So we'll wait for a solid white light.

blotter. Is it blinking white still? Alright, so it means it's online now and connected. And would you like to, um, create a WiFi name, like, personalize the WiFi signal name of your Linksys mesh nodes. Or do you like to, um, use, because right now, the WiFi name coming from that Linksys mesh network that you have is the one that's located at the bottom of the main parent node. That's, you're going to... Mm-hmm. Okay. Alright. The one you've taken that picture one earlier, so that will be the wifi name of all your notes. Alright, so we can then start adding the other node at the other node will be your child note so that you can put them on other part of your house. But for setup purposes, is it possible to connect them to the power source within five feet away from the main parent node? All right. For the first node right there, you may know what's the color light showing on the top.

it's also solid white. That's great. How about the older one that you have? Is it plugged in as well? Near to the new parent node? Are you going to use this older node as a child node because we can actually add it. Okay. All right. Understand. Okay, got it. Both just to make sure both main parent node and the second one which is your child node are now showing solid white light, correct? All right. [silence]

That... my name is aquila. You're most welcome John. All right, so we're able to connect your two nodes. Let's test the Wi-Fi connection first. On your, they have a smartphone to connect to the Wi-Fi or a computer that can connect to the Wi-Fi. Um, let's try use your iPad, and go to its settings, open Wi-Fi. Then look for the Wi-Fi name of your Linksys. Try to connect to it. Okay.

Can go open settings. And, Okay, select it. All right, okay. Then if it's asking for a password, you may use the password found at the bottom of the main terrible. No, you can also check the one that taking picture earlier. Okay. Oh, mmm. All right. Uh-huh. Okay.

you can okay so it means connected and can you try um search any website or open an app play a video make sure um you can use internet okay [silence] All right, so that means your iPad is online connected to the new Wi-Fi name of your linksys. so you should be able to uh able to connect your other device at home so for the second child node you can now unplug it. and move it to the designated spot that you'd like to place the child note.

So if you're doing, yes, you're able. Yeah.