V2 Rubric Detail — 7ec7193a-5fa0-11f1-b…

but this is the presentation already starting. I was referring to findings. Yeah, my name is E.J. Chopra, C-H-O-P-R-A.

Sorry, say that again? Yes, for this matter, yes. I talked to you a few years ago when I set up the system, but then I haven't spoken to you since then. I'm having a minor problem with my developer. A-K-C-H-O-P-R-A, AK Chopra, 1949 at yahoo.com. It should be on the record. Okay. Okay, now, so I got a well-fed mesh thing, you know, I don't know, two, three, four years ago. And it's been working fine. And even now it's working great. So it was connected to my Wi-Fi.

and by mistake, I think I deleted my Wi-Fi connection on the app, which I was using fine, no problem. I normally I went to the wrong page or something, clicked something, and the Wi-Fi went away, you know. Just for the app. I mean, my Wi-Fi, the router, everything is working fine, you know, all the pods, whatever you call them. Pods, right? The child pod. Yeah. So notes, the node. So the main one and all the others are working fine, and I get my Wi-Fi connection properly, but I cannot go into the app because it doesn't connect to whatever Wi-Fi it was connected because I cannot get onto the app. So I went on the uh online and I tried to hook it up, and I say I'll look for the uh, you know, the main node, and it says it cannot find your router or whatever, you know. Cannot

So, I, so I'm calling you. I just need to get this reconnected, the whole system. I mean, they, my app, actually, because all my information is on there already. All the connections are there, but I don't have the option to set up a Wi-Fi connection to the system because it doesn't take it. So, I cannot find your node. Okay. Yes. It's 20, J for Jack, 10, C for Charlie, 6, A for Apple. 737953. Yes, yeah. That's it.

Yeah, I, I think I should be able to, that's what I was doing, but it's not letting me do it. It's not recognizing the notes, and I don't want to delete the app, you know, because, uh, I have all everything in there. So if I delete the app, everything will go away, you know what I mean? And I have to start all over again. You know what I'm talking about? My information. So I'd rather just connect to the note, the mother note, or whatever, it's the main note, uh, via Wi-Fi that I can go on the app and look at it. That's what I'm trying to do. Everything's system is working fine. Uh, you mean the Internet provider is Verizon?

or FIOS not running the quality files now I think and I files so open the app you want me to open it okay all right right now I am I'm looking for a number so it's on that screen so uh where I am is um when I start I'll tell you when I started So when I go to link it says you haven't added outer mesh Wi-Fi system to your account All right

That's what it says on top. That's the screen. And then it says, let's fix that. What do you want to do? I have two options. Add an existing router or mesh Wi-Fi system. Right? Or second is set up a new router or mesh Wi-Fi system. So, add existing router. All right. So then it says, add an existing router or mesh Wi-Fi system. Power on your router or mesh Wi-Fi system, which is on already. And then it says, connect to a Wi-Fi name. All right. I'm talking to you on the phone, which is through a Wi-Fi right now. I don't have service here. I my telephone. But then the thing is, and it says, connect to Wi-Fi name. [silence]

so I, I guess it, yes. Yeah, so the one that was connected to, I put that name, all right? I connect to that. That's the one that it was connected before, okay? Um, and then it says tap the button below. So it says find my router, okay? So it's I say that and I'm looking for a router, please wait. And then it says, oops something went wrong. We can't detect your router. Okay, yeah. Name is Chopra c-h-o-p-r a. yes, yeah. I mean I've named that that connection and that's been from the very beginning. I've used this and you may even have that on

there, I don't know, my account. So, it's, uh, okay. So, I mean, it's Wi-Fi, it's password protected, but it's the same Wi-Fi I've used for years, many years. And it's working for other devices right now, that Wi-Fi. So it is functioning. The Wi-Fi is up and running, huh? Go ahead. Okay. Huh? When I had add working,

If I looked for, uh, Wi-Fi, uh, changed Wi-Fi, then it'll open a window, and it'll show it's [ 0m3s354ms ] Chopra. And that's it. That's the only one it was showing. Didn't you see all my Wi-Fi? So, um, I just to let you know. I have... No, no, I have other Wi-Fi's also. Uh, you know, I have another another small router, then, uh, and this wallop is working fine as a Wi-Fi. I'm not, I just can't, uh put the connection to the app. I mean, the message is working at my house right now. And Chopra, All right. You take care.

Yes, that's the thing. No, but I thought it'd be a very simple solution you know because it's not complicated. Now what you're saying is if I reinstall the router, I will not have to go to every device and reconnect it and all that, right?

then you're saying I just install it as a new mesh no no I'm the only one at home right now well I don't mind you said $15 or $50 how much did you say yes I'll pay you that yes I'm okay

[silence] but you're telling me I will not lose all my teeth Yes, I'm here. No. The same, my name, first name is A-S-H-O-K. S. Yeah, it's OK. last name trouble. Yeah. 41407202. Sorry, I'll give you different one. That's OK.

number is start over yeah yeah there's a middle initial K show K Chopra middle initial for my name all right number is three seven one five three eight four six five six four zero four two zero zero one four thirty four 0 5 four yes I mean there is another number but that is not on the other I uh

The other side is seven, two, five, two. I don't know which one you want, but I say seven. Okay. Got it. Okay. Um on the phone now. Yes. Close it. Okay. I'm just talking to you. Everything else.

diz again using what yeah, correct, yes, I mean, I can use a landline if you want, I have separate phone, but then I have to call you again, or you can call me. Yes, so let me give you the landline so that we can use the wi-fi separately then. It's 410 410 964 1 0 11. So that's four one, four ten 964 10 11. Yes. Yeah, or if you want the cell phone number, I'm calling from you have that already, I think no? Yes

Okay, from the App Store. So you want me because it says remove from home screen or delete? So I'm going to delete now, right? Yeah. Okay. So delete linksys. Yes, it's confirming. So that's deleted. I go to App Store and look for linksys again. Yeah. Yeah, that's what I have. So linksys is with LY, right? linksys that's l-I-N-K SYS. Forgot the spelling now. Yeah, so linked SYS. So it says linksys, then it says linksys Smart Wifi.

and this is router, link this is Velop. So I have a Velop, through which ones should I write? Just link this or link this Velop? No, I haven't opened one as yet. So two little oops. you said L's. Okay. Yeah, that's what I have. Yes. Two L's and a dot on the right, correct. Okay. Linksys Smart Wi-Fi management, it says. All right, I'm opening it now. Allow L's to find devices on local network. Allow manage settings at home or away from home. Enter email address.

added

Okay, you haven't added a router or mesh Wi-Fi system to your account. Add an existing router or Wi-Fi or Wi-Fi system. Okay, so existing says power on your router on mesh Wi-Fi system, which is powered on. Next is connect to its Wi-Fi name, which is So how do I connect that? I mean, I just have to keep my. Yes. Well the thing is. Now the next thing is to find my router. That's so next is says find my router, so I'll just click that and it says something went wrong. So this is exactly what's happened in the past. Yeah. [silence]

So try that one, okay? New one. It says develop and mesh routers, non-Mesh route. So develop one, okay? Terms and conditions. I agree. Then allow, is this to find blue? Yeah. And then allow links, find Bluetooth device. Allow, right? Okay. Then disconnect and remove your old system. Remove your old system from there. Next, and that's a plug in the router near your modem or source of internet. Next, right? Connect the router to your modem or source of internet. That sounds, it's it's connected. Plug additional nodes into power near the router. That's already done. Next. Make sure everything has finished that up. Uh, yes.

No light is solid. Yes, it is. Click that. And that says, Getting Connected. Could take up to a minute. No same same came up, uh, we couldn't find your router. Okay. So, what do you want to say? If they turn it, is just the the mother node of the main node and take the power out. Take the power connection out. Uh huh.

Y yes I have to disconnect the the ios also Yeah so now let me tell you the sequence and tell me if it's right I will take out the power cord from the link Node right wait for 15 wait for 15 seconds Then I will take the power source from my Verizon router alright wait for three minutes

then reconnect it, all right? And then see if it's my, Verizon is working properly, getting internet and my computer and all that. So once everything is doing well, then I go reconnect the node. Yeah, I'm the main node. Yeah, right? All right. So you wanna do that now? Right? Yeah. Yeah, you have both numbers anyway. So you can call either number. So I'm going to the main. [silence]

you want me to leave it off right not hook it up after 15 seconds, right? Just leave it off. Okay. And now we're waiting for another 15 seconds. And then you want me to unplug my Cisco router. Okay. And everything will cut off, right? All right. Done that now. We need three minutes. I've taken the plug out completely so there's no power source going to it now.

So, yeah, I didn't unplug it, I just pulled the wire out of the node. Do you want me to take the plug off or it doesn't matter? Yeah, but I mean, on the node itself, there's the power, you know the the no, no, there's not. What I mean, I just pulled out the cable from the node, but if you want me to take out the plug from the wall, I can. Because it's not connected, you know. So then the power cord and the node, I can leave it in. I'll leave it out. I already took it out. So, uh, now everything is out. The power cord and the plug is out.

So you tell me which one to put in first, okay? Yeah? Okay. All right. Good.

okay so the whiskey put first files first all right so do we need to wait to put the other one or just put it in all right yeah

Okay, let's just put in. Now there's power to the node. There's a dark blue light right now. Oh, all right. [silence]

I'm hoping I don't lose what I had before. I mean, the connection. Okay. All right. Yes, but it's not connected with that. Now that's the problem. Will you stay in this country or somewhere else? No, I. Yes, oh yes, everybody wants to leave. yeah. yeah. no no that I agree. yeah maybe it should be tight yeah so yeah but now but now the government is not following the rules either that's the problem you know so yeah it's a light Yes, so the, the bulb is now showing their light blue, which means that it is working. I mean, it's on, that's what I get when it's, uh, you know, in function. It, otherwise it's red, but the now it's the light blue, uh, which is showing us correct working, functioning properly, so what's the next? Umm, blur, solid, light blue, solid. Umm, mm-hmm, my name is Chopra, Chopra, Chopra, the my wife had the previous wifi was connected, was named Chopra, that's it. I have it. Correct? Yes. Umm

free rings on top the wi-fi connection. I have the Verizon wi-fi and I have two i connected. Then I have well up. Well of guest I use well of guest. Distance connectors. what you mean forget this network is what you're saying right? Okay. Yeah. So, yes.

So, it's connected now again to. All right. So it's reconnected. I have Chopra and there's like, the ring is probably doing good. I'm coming. Links is app and go bear. Let me see. Hmm. It says add an existing router or mesh Wi-Fi or set up new router. New router.

Okay, new routers, envelop and mesh routers. Yes. Now, it says disconnect and remove your old system. There's no old system. Now, let's just change the system. And that's next. Just skip it, right? And plug the router near the modem. Then next. Connect the router to your modem or source of internet. It's connected. Plug the additional doors. Plug it into power near. It's already done. Make sure everything has finished starting up and node light is solid. Yes. Now, getting connected to the next screen. Ah! Fam screen. No, didn't do anything. You can't find your router.

I will get somebody else. So I want you to call me. So what if you want to call me even later, it's fine. You want to call me in an hour? Okay, either way. So if it's after that, doesn't matter. I'm not going anywhere. But I need 30 minutes right now. All right. Thank you so much. You have my number? You have my number? Thank you so much. Yes. Okay. Thank you so much. Great. Bye.