V2 Rubric Detail — 7f7f3a2e-70df-11f1-9…

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Hello, sir. Can I have the serial number of the Linksys hand? S. unfolding, sir, out of the three. Thank you, sir. Let me repeat that one just to make sure. That is two. Six. D. phlord upta. One oh six. Zero six. Eight. One one one six. Four. Oh, really? Okay. Yeah. So this one mine serve is here that the router you're trying to be reset or kick out the network is not the principal scan key.

that you have is a model number VLP01(is this correct? okay so when did you got this one when did you purchase it okay because there's actually also an account that is associated with this one sir um uh can you verify if this is correct can you provide me the first name and last name and then the email uh I'm the email sir you can provide to me the email so I can match it with the one that's on the account uh okay and then the first name and last name do you know scince uh [silence]

since yes sir yes yes that's the one that we have here ah okay so you're trying to set up again the VLP01 that you have? Okay usually sir for this one if you're going to reconfigure this uh the device is actually out of warranty and then uh we no longer supporting the unit the VLP01 I can only send you an email step by step guide on how you can do the reset and then how you can set it up again including with the other nodes that you have what have you tried so far

How long would you press, sir, the reset button? Well, the proper reset, sir, since you're going to reconfigure, this one, um it should take, uh 30 seconds. So, um once you start holding the reset, yes, once you start holding the reset button, you will notice that the LED light will blink red three times and then the light will go off. Wait for it to turn blue before you let go. Try that one first, sir, on the, um on the first node. It's solid blue. Is it connected to your modem from your internet service provider?

And who's your internet service provider by the way, sir? Do you see, sir, the default Wi-Fi name or do you see the Wi-Fi name of the one that is solid blue? What's the Wi-Fi name, sir? Uh 13e. Okay. So this one sir, the one that's showing as 13e. If it's solid blue, that means it's connected with, uh, it it connected with the internet. Can can you try to connect and then see if you have internet connection using that Wi-Fi name? Did you reset as well this one, sir? [silence]

okay. but usually uh, yeah, if we're going to reconfigure this one, sir, you have to press and hold the reset button for 30 seconds and then if they're properly reset, usually for this type of model for the VLP 01, they usually won't turn to solid blue, uh, solid purple because due to their firmware, uh, usually they'll they'll come as like pink red or solid red, but as long as you're able to reset them within 30 seconds, then you should be able to set them up. okay. maybe you can try sir to okay. so maybe you can try to do one last reset sir on this one just to make sure.

Yes, and then the light will turn off. So there's going going to be no LED, but do not let go yet of the reset button. If the light turns off, wait for it to turn blue before you let go. Okay. All right, you can let go, sir. And then give it some time to recover like two to three minutes. So you have to do the same process on the other VLP 01 that you have. You can actually do that one right now, sir, while you're while we're waiting. So at least we can make sure that everything is properly reset.

Yeah. Give it like two minutes, sir, if you just plug in it to the power. Then you can proceed with the reset. Yeah. Okay, that means it's trying to recover now, sir. The one that you first reset. You're welcome, sir. And you're doing now, sir, the reset for the two nodes, right? The two chhone nodes?

But if they're blinking red, sir, um, you can actually begin with the reset. Uh, no, usually, once you plug them in, they will be blinking blue and then if this is actually a child node, then usually they will start blinking red. As long as it's two minutes. Uh, okay. You can actually reset that one, sir. Um, okay.

Okay.

Don't need to hold the reset button, just press the reset button five times, so you have to do it not too fast, not too slow, just a minimum amount of speed. Usually, the interval is one press per one second, so do it five times. [silence] You can actually do the one serve. Once the other nodes are, once the other nodes has the same color with the parent node. [silence] Yes, if you're going to if you if if the five press if you are able to set up the parent node and then the child nodes using the five press, you have to connect to the if you want the change.

the Wi-Fi name, and then totally complete the set up. You have to download the Linksys app. But you need to connect your phone. Okay. You have to connect to the Wi-Fi of the parent node before you go through server the Linksys app. So the Linksys app will guide you for the set the total complete set up. And I can send you an email as well. Um, I can send you an email that that you can use here as a guide on the Linksys app and then the five press and then the web interface as well. Okay. All right. You can try now, sir, the five press. Okay. Let's give it some time, sir.

At least three minutes, usually it will take two to three minutes. [silence] Just the parent server. If the parent node is online, once it's solid blue, it will try to look automatically for the remaining nodes. [silence] Is it? [silence] okay. Yeah, it will show up users the three wifi names that you have for the child nodes as well, because you reset them, but just connect to the main wifi of the parent node and then once it's fully set up, once the child node has been added, you will no longer be able to see the two other wifi name. It should be on the parent node's wifi name only.

correct. yes. As long as you see a change on the LED light of the parent node, once it's solid blue, that means that you can connect to the Wi-Fi of it because it will allow you you to complete the setup. How's the light so far? Can you try one more time Sir? Um, do it not too fast, not too slow either try to do it five times. Are you Okay, that means that it's trying to connect her with the um internet now, if it's blinking orange.

So we'll have to wait another three minutes for the one. Once it's connected, it will turn solid blue, and then other nodes will start blinking also. Yes, no need, sir. You just need to wait if the LED light will change to the same color of the parent node.

solid green. Okay. And then how's the child node so far, Sir? Okay. All right. That means that it's trying to connect, so if they're blinking, so you have successfully connected the parent node, so it's either solid blue or solid green, so because of the firmware of the VLP01. So that means it's online. If it's solid green, then the other child nodes that you have, they should also be solid green once they're connected to the parent node. So you just need to complete the setup of the sketch. So that will take four to six minutes per child node to connect to the parent node. So

We'll just have to wait within the timeframe and then yeah, once they're all solid green, then connect to the Wi-Fi and then continue with the Linksys app. I'll send you the email because I cannot wait I cannot stay longer on the call if the device is actually end of service. So I'll just provide you all the step-by-step process to complete the setup, okay? Yeah. Okay. Yes, correct. So you can also change the you're welcome, sir. So you can also change the Wi-Fi name and the Wi-Fi password. I'm going to send it to toniholmes@aol.com. It's T-O-N-I-H-O-L-M-E-S@aol.com. Okay, and what's your name, sir? Nathan. Okay, thanks.

you so much sir if you have anything else just don't hesitate to give us a call okay you're welcome sir have a good day now you take care thank you sir bye bye