V2 Rubric Detail — 7fdd8a48-6b44-11f1-a…

Welcome to Linksys Support. To ensure quality service, your call may be monitored. For in warranty products, our support team is available to help with performance and hardware issues. Register your product by visiting register.linksys.com. Please have your device serial number ready. For assistance, press one now. For out of warranty products, paid support may be available depending on your issue. Please have your device's serial number and contact information ready. If unavailable, kindly call back later. For out of warranty products, paid support options may be available depending on the issue. [silence] Hi, thank you for calling Linksys Technical Support. My name is Ellie, how can I help you?

Okay, so if you do need to get a new router, so you can just visit the Amazon, eBay and Best Buy, so the Linksys routers can be purchased on those platforms. Okay, so for that one, Mom, you can actually call us right away, so that we can walk you through how we can improve your current internet speed.

Uh we can initially setup everything. Then we can walk you through it over. Oh, I'm sorry. So who is your internet service provider, ma'am? Uh-huh. Okay. So let me just check. Who was it again, ma'am, your internet service provider? Xfinity. Oh, okay. Uh yes, I'm still here. Okay, I'm actually checking. Okay. [silence] Yeah. And, um, ma'am, I did actually check it here, so you're internet service provider, the V-SAT, um, seems, um, you cannot, um, maybe you might really, get a hard, you know, a hard time setting up the new router. So maybe you can request a technician that could visit you, on your, um, address.

So when the technician from, from your internet provider or, your internet service provider is there, uh, then, uh, let them call us so that, so that we can work with them on how we can set up everything. [silence] Yes, from choose it, you can request a technician that could visit you directly to your home, so, when they got there, tell them to call us so that we can work together on initially setting up our information. Because, they can actually deploy a technician directly to your address. So, when the technician got there. I'm sorry?

Oh, yeah. Yeah, you need. Yeah, you need to get the new, road. You know, you want to want, you want to have. So, I can, um, Okay. So, um, Okay. Ah, yes, I, I understand. So, let me ask you this question, mom. How many devices are currently connected to your links, this route? One computer. And is there any other um, devices, like maybe security camera, phone? Okay, so.

If you only have the desk, uh, if we are only going to work with a desktop, um you can actually get our ANM 1100 or the uh MX4200. Yes. LN. Yes. November. Uh, yes. Yeah. You can purchase from Amazon.

They are physically the same. The Elan 1100, um, it's actually a kind of flat, uh router and it's a flat, it's a flat router. Yeah, flat. And then it has um five ports at the back. And then um aside from that, one, it's actually kind of very small. It's actually kind of not very um space consumer. So, the second one, the MX4200. So, how this router actually looks like is that it's kind of a little tower. Um, yeah, it's a it's a little tower. Like if we are going to compare it, it's actually um something like about [silence] about it'sry to it's. feature or how does it look like? right? depths, it's actually how it's actually how it's big. uh-huh. And then um so uh regarding what the.

Yeah. So, yeah, the first one was flat. The second one was, is actually a little tower look like. So, and then, the difference of this one is the, um, let me just talk. So, the, the, the LN 1100 is a dual-band router. You can just actually get, uh, the LN 1100 instead of the MX 4200 because, uh, you are, I mean, this will only work with one desktop. And if you can add, or if you wanna, or if you wanna get a new phone that could work wirelessly, then yes, you can, it can definitely work. So, you can actually check this one out on Amazon. [silence] Yeah. Just, Mhm. [silence] So, when you

It's okay. So when you already receive the device, once you already have it on hand, call the Internet service provider and then ask them to deploy a technician on your area so when the technician's already there, call us so that we can talk to the technician and then we can work together on setting up the LN 1100. 1100. the same one? Yes, the same one. The one that you using right now. Yes, that's the one. Yes, that's the one. Okay.

Okay. Thank you so much as well. you too, have a good one. Bye friend.