V2 Rubric Detail — 84730c3e-6b37-11f1-b…

Welcome to Linksys support. To ensure quality service, your call may be monitored. For in warranty products, our support team is available to help with performance and hardware issues. Register your product by visiting register.linksys.com. Please have your device serial number ready. For assistance, press 1 now. For out of warranty products, paid support may be available, depending on your issue. Please have your device's serial number and contact information ready. If unavailable, kindly call back later. For out of warranty product, paid support option may be available depending on the issue. I thank you for calling Linksys technical support. My name is Ellie, how can I help you?

[KEEP_UNCERTAIN] uh yeah you should be able to log in to the web browser but um what link did you use by the way uh did you just enter like linus.com? yeah what link did you use? Okay so um there are several options that you could use so maybe you can take down all of this information yes I'll be giving you the information so you that maybe you can write it down. [silence]

OK. OK. The first option is the default IP address of the router. That's 102, dot 168. 1. 1. You got it right. So, the second option is HTTP colon forward slash forward slash myrouter.

so that's it so you can you can best I guess put those links on the URL bar on any browser that you have but make sure if you're using a laptop make sure that your laptop doesn't have any active VPN. Okay so when you are already on a web browser it will ask for your router password now if you don't remember customizing the router password you can uh you can try this two options the first one is using the word admin that's ABMIN all lower case the second one is use the router password

or the password that you can see underneath the main router that is hook up directly to your modem. [ silence ] yes we are talking about the router password so the router password that you can i'm sorry. [ silence ] uh well the the wireless password is different from your router password. let me just remind you on that okay? so if you do have a copy of the router password that you have or that you customized before you can try it but if it will not going to let you use it then that means you missed typed it or you could have changed it in the past and you just forgot okay and in this case you will have to restart your router and do a reset and follow the steps in order for you to get the default router password. that will allow you to sign in and be able to access your router ok. thank you. i hope i was able to help. bye bye bye. bye. moominmap we will be right back. [ silence ]

that password, please avoid attempting, um, entering it for multiple times, Cuz you might get blackout. So if you don't really remember, or if the system will not really allow you to use the router password that you've seen underneath the router or the word admin, go to the third option directly and that is resetting the router password. Now the reset router password is on the right side of when you're already at the website. It's on the right side. It's a uh color blue highlighted word. Click on that one so that you will be routed in another page. So that you can create another router password, okay. This is just to be this is.

Yes, you're on the right page. What router do you have first? Do you have standalone router or do you have a mesh system? Okay, how about with this one, okay? Because since we are about to perform some troubleshooting, let me just gather some information, okay? Uh, can you give me the model number and the serial number of your main router that is connected

Okay. ACM okay, and can you give me the serial number? Okay. Yes, it's on the router itself. It's underneath the router, there is a speaker on that router. So, the serial number must be labeled as S N or the word serial number itself.

[silence] um, how do you spell your last name, Miss Melissa? Okay, thank you so much. and also uh Miss Melissa, can you also give me your uh uh active email address?

And who is your internet service provider, Miss Melissa? Okay, that will not work anymore. Just to give you a heads up. So, yeah, that will not going to work anymore. You can only use the option to log in using your router password. Okay, just give me one second. Let me just double-check something. So, Miss Melissa, I just really want to give you a heads up about your router, okay? So, yes, it's already out of warranty. Now, if the router is out... So, for warranty, the free technical support over the phone will no longer be available, but we do have options. So those options are, the first is the website of Linksys, that is support.Linksys.com. Um The second option is the paid connect service that will cost you $[REDACTED_PAYMENT_DIGITS] if you do need. Or if you encounter any problem with your router in the future. But that $[REDACTED_PAYMENT_DIGITS] will only last for an hour. And, um, also, um, on that $[REDACTED_PAYMENT_DIGITS], there will be no replacement if we happen to discover that your router is defective. Now, the third option is we can send you an email with all of the troubleshooting instructions that you need. And also, Ms. Melissa, I just also really want to let you know that your WRT Um 3200AC M4 router.

100. The support of this router is going to be ending soon. And that is on July 27, 2026. So you may want to consider yes. So if the support of this router, Miss Melissa, will absolutely end on July 27, 2026, then automatically, you cannot get any support even via email. So I just really want to give you a heads up about that. Okay, so since you are already on the router, Miss Melissa, can you or you can see a password under your WRT-3200, right?

OK. So, um, I'll be sending you some instructions. Would that be okay via email? OK. So, all of the, so on that email, you will get all of the instructions that you need and the options on how you can log in to your, um, router, um, to the router settings of your WR, 3200 on the web browser, OK? So give me at least a minute or two right after the call, Miss Melissa, so that I can craft it, and then I will send it to you directly. And, uh, yeah. So, you have all the information that you need, but, uh, you can try it first, the passwords that you have on your paper, but if it will not work, choose directly the option to reset the router.

password