V2 Rubric Detail — 93afaf54-6f4c-11f1-9…

Is there really nothing going on? That's my child right over here in the corner. I do stuff where do you go you're not you want me if you want to make up cookies but i don't take a draft you want to know why i'm not working I don't feel disposed. I think it'll look so much better. Are making Mike… Still there? Uhuh. So, making Mike still there or? No. Uhuh. Nice. Oh, Sappho. Yeah. What? Yeah. [silence] I fear king Richard II is very kind mother of a person, still alive. [silence] Tomorrow's supposed to be like full Sun. Anyway. I know and ripple fire pole works it's crazy so we tried another reset because then then if I can at least get my tell us on class a don't download it quickly I'm sure all I'm trying to do is try to keep up this summer. But no, it's only summer. Do you want to start planting? Let's go on to the next one. You're doing just. I don't even deal for that one anymore. Then on care. You're stupid. You're too stupid. I'll do a reset here. Yeah, that was my whole music putting you to sleep. Let's see what happens. Oh, so do you know I should do like a tiny tiny lower body. But you're just making cookies. [silence] it's right there just go to white don't know what i'm gonna do next i'm gonna wire the modem right directly to the TV and see what happens. Liam, help me out here because we're going to test something. Going to the wire that goes directly to the TV, we're going to put directly into the modem. What now is saying wait. No, now it's flashing, now it's red. Go. Let's see, which one of these goes to the TV? I need to know this. Wait. [silence] [silence] No to whom. please nice nice nice nice okay okay okay Okay. Talk number one. I switched to number two. I just want to keep that in my head. Switch number one to Z. I really think... [silence] me man. I'm doing, I'm sorry, but it's the internet. I'm sorry. You don't understand. Number two in there. Don't I? Number two. I I clearly have these all lead for that reason. Try it now, let's try something else. Let's do the reset if we can get internet to the TV directly. Oh, yeah, how you going? I'm doing I'm having with my internet so both the hard wired and the nodes. So hold on one second. I'll just try one more quick thing. So I called Charter Spectrum, which is our internet, and they remotely like claim they checked everything and there's nothing wrong with the service. But if I I have one cable that's hard wired directly to their modem and I don't I still don't think I'm getting good.

Wait two more seconds. I'm trying one more thing. Like it's. I just rerouted their modem again and I have a wire, like I said, directly to it to a device. And I if I don't if it says I can't get on, then they got to get something. I think it's them charter. So it just it's almost done. What? What was that? Yeah. The modem, yeah. Right. All right. So let me, let me actually troubleshoot because I'm going to. I have one wire that goes to my TV, but it does go through a wall and I'm going to go get a another wire that goes to my computer. And just a small short run out. And then if Yeah, cuz I still they told me it was it was the Linksys stuff, but I've been doing a lot of troubleshooting while I was on hold.

And I'm just not sure I'm cured. But it's let's see. I think the modem is now done booting. So let me check. Let's retry. All right, so actually I did Now it is Now it is saying that it Let me just hook up the modem do now, the Linksys uh routers I mean. So Basically the TV and it just it did just connect. I decided to connect it directly, but I was rebooting it. So it's rebooted and I just directly connected to the TV and it did say it connected. All right, so now what do you wanna do the next step for the um

Let me see if I can make sure I keep. Yep, just give me one second. I'll get that for you. All right. Yeah, so it's working now. That's working. So the serial number is 58. W 1 0 M is in Mary. Two, A is an apple. D is in David. 1 3 5 7. 6. Yep.

Yeah that's right. Yep model number is uh uh mx 620. Uh three so like a the main one and then two addition two uh so that's three yeah. Sure it's uh 978 590 1037. Yep Thomas Mulroy. MULROY. T-M-U-L-R-O-Y-76@hotmail.com.

Yeah, that's correct. Yeah. Yeah, like now I just hooked it up directly to the TV. It's it's working. Yeah. Yeah. I'll go get. Yeah, just coming. Yeah, let me just go double-check. I'll just got to grab my laptop right here. If I have it on. Actually, I don't have an internet cord. I can't do that. None of the none of our laptops ethernet cords. But I I'm able to connect it to the TV and it does it did connect.

I mean, I can go back to my, you know, while while you're looking at, do a little bit, I'm going to. reset up my wiring the way it was. And see if uh, see what it does. Because the TV is always hardwired. It's just that it goes through the node first, and then it goes to a switch that goes to like two other possible ethernet connections. Yeah. That's correct.

So in other words, the node brings any internet and then you can send one ethernet cord out. I can -- there's only one cord that it ends up going, so I can connect the node directly to the TV. But I mean, I don't -- I doubt it's the switch though. So, let me let me let's go back to how we had it. I'm gonna reset the node and let's see what it does because right now it's saying there is internet. Yeah, right now it's red, but I have to uh, I have to do -- just give me one second. I wanna --

Ram, what do you stream on? I said, um, I said, hold on, let me just go settings, man. Twitch, uh, uh, Twitch, um, can you see, thank you. All right, I'm going to reset the uh little node, okay? And then uh Yeah. Yeah, that's correct. Well, I didn't, I just unplugged it. And then um, what I'm gonna [silence]

Sure. I only have the one hardwired line that I really actually use. The rest of the house is all in wireless. So I'm going to take that hardwired line just to rule out the switch. I don't - I don't know why the switch would be an issue because the - the - Why would the nodes fail if the - If if if something's going on with the - one of the outlets going to a a direct line. Okay. Do you think it's been enough time? I'm going to reset it, okay? Because I already - I have it on plugged but I'll plug it back in now.

Yeah. Yeah, I have, yep. I do have that. Do you want me to leave the direct line unplugged? The node. Yeah. My parent node. No, I know. But the, do you know how there's a there's a direct line, it comes out of the parent node. Do you want me to keep that unplugged, or can I plug that in? All right. All right. Yeah. Thank you.

Wi-Fi, when I tell you, if you're ready? What? Can you tell me if you can get on Wi-Fi on your phone? Yes. Not yet, but I'll tell you when. Yeah. Does it blink blue? Because it's resetting? Yep. Yeah. All right. So, are just blink white once and now it's solid red? Okay. Yeah.

that's so red. just turn it off at the bottom. all right. yeah, but it's off. but not unplug. no, you said do unplug it or press the power button? all right, I think it's on the front here.

So it's saying reset, and I assume I hold that down, or something? All right, so just so then unplug it. All right, so it's unplugged. [silence] Yep. [silence]

All right, so it's been a minute. Really another five times seconds ago. Yeah,

All right, so, I'm going to turn it on blue. I'm going to turn on the node. Yep. So, that's blue right now. Oh, fuck. Thank you.

That's a monster. What does the rocket. Here she is. The government wants to shut it down. See. Uh, see, I mean, it went through, it blinked white for a bit, but now it's just all 1, red. yeah. bye. all right, so yeah, i mean, now it's just one solid white.

um, I don't know if the hard wire connection has anything to do with it, but I'll leave that all disconnected for now. Right now it's just the modem, the hard wire that comes out of that and goes to the parent node.

and then, I'm going to, yeah, I'm, I'm going to the, uh, on the TV right now. I'm going to go to, um, settings and, well, I'm, yeah, so I'm going to change it because I always had the TV hardwired to the, uh, to the node, but I'm going to change it to, um, to wireless right now. So, I go to wireless. Yeah, it's three. That TV's like four feet from it. It just, so it's just connected. But it's just connected. It's fine. So, then Leah, can you try to pull stream something on the TV? Yeah. Right. So, I mean, I'm, do you think the, uh, by using the wired connection that comes out of the back of it, has anything to do with this, or? Okay.

all right all right first I mean so what like it's saying white right now but this this is not uh like I get it to work but then it by doing all these resets and then it it it doesn't work after like sometimes it can be five minutes sometimes it can be 30 minutes yeah I mean while it's not turning red right now it's staying white we're streaming I mean what do you want me do you want me to call you I I just know saying like I'm trying to figure out what we just rolled out because I again I have the I don't have the

Hard wire coming out of the back of the node right now, going to a little splitter, so I have nothing hard wired to it. But you think there's, that's not an issue? What you're saying that that's not what's causing us to do this? No, I'm connecting that between the parent node and a hard. I wanted it hard wired to the TV. It's like four feet. but I I think the reason behind that is because I thought that I would get direct internet service to it, because I, when the kids were using.

like a lot of wired, uh, wireless devices then I thought if I had the TV hardwired to this whole thing, it would always get, uh, um, priority and everything. I know I can go on the app and set it for priority too, but I just, but my question to you is, are we sure we solved this? Because if you're saying that no way using the hardwired option to a splitter that then goes to the TV is causing these interruptions, I expect there to be interruptions then. Yeah, I can do that. Yes. Yeah, well, no, I I have

Yeah, it's all right. All right. So I'm going to do that with you now on the phone. All right. Yeah, because we're troubleshooting and stuff. All right, so I'm going to shut the wireless off.

of wireless. All right, I just turned off the Wi-Fi from the TV. Yeah, I'm at the door, keep your elbow. If you want to you know. Guys, keep it down right now, because I'm working on. Joey has a cookie. That's not what I said. Joey has a gaming cookie. Head in the hole. Do you know, I'll be everything. No, no, you're welcome. I'm not. All right.

yeah like we I would lose the hardwire TV and I would lose I would lose all the Wi-Fi yeah the one that connects to the from the modem to the router yeah it's yellow it's yellow yeah this is because yeah I mean I've wait I'm sorry what are you what what are you trying when the the modem never loses any colors it always stays blue it goes red all the time yeah it goes right through red and I'm never standing in front of it when it does but all I knew it was white then it goes straight to red so I I don't know if it's going through other colors

Right. So one of the things I did try is I tried to I did replace the cord. I had like a brand new yellow cord that never got used. So the one that was being used, at one point I switched that and that didn't fix it. I was hopeful it would, but then it continued to be erratic.

the one that we've been using today, the one that goes in the modem, as the router, is is like, it just, it just got installed, like, like, like, two or three days ago. Like, I, I believe it's the, one that comes with the, Linksys uh routers. Yeah, it's the yellow ones. Yeah. Yeah, I, I mean, that's, that's, yeah, that's, that's, that's, what I'll do if you want, if you, if you're, kind of coming to a dead, a dead end with this one, the next time this happens, I'll, actually, so he just said, it cut off now, so, hold on, see this is what we got, like five minutes, or, so

All right. So now. But it's still white, though. So we don't know if it's lagging or if it's cutting off. So right now, he's lagging and it's just circling, but so far the node's still white. And so and the modem is uh has its two blue lights on. Well, the TV is circling. Yeah, yeah, that's right. My phone right now. Oh, okay. Uh-huh. All right, now it came back. Network cable connected. Yeah, I mean I had no problems on the live. Yep, so that's Joe say okay up there.

So right now, it's wired, it's fine, wire, and the wireless is fine. Yeah. Yeah, so, yeah, I mean, everything's still working now. Like I said, I think it started spinning, but maybe that was just a lag situation. So let me just do what you're saying, like if the node goes out again, I will, I will go direct from from the TV. Yeah, it's quiet. Hold on.

[silence] Yeah, I mean, but I think at this point, unless you were certain that, I don't know, maybe it's something going on with the little switch thing that I have. But what I'll do is, um, the next time it happens, I will plug something directly into the modem instead of the router and see if I get internet. No, no, because it's that then the the routers just go red on me and you can't you cannot it says, I can connect to the Wi-Fi, it says connect to the Wi-Fi. There's no internet. That's what it always tells me. So it goes red and um, like I said, you know, we might be in the middle of doing something that's how we know that we've lost internet connection.

And if I go over to the modem, the modem still just says blue, everything's good, I talk to Charter, they're like we're showing absolutely no disruptions, um, and then, again, if we try to, um, connect wirelessly, it does connect, but it just says there's no internet. Like my phone will say connected, but no internet, right, yes

I've done everything where I, I've done everything where I re-... yeah, I've done everything where I re-... I do everything where I reset, I reset the routers, try to connect up. I have had times where it's reconnected, then I reset, then I have times where I try to reset it and it doesn't connect. Then I re- connect, or I uh, I reset the um modem. Then once I know that's up and running, I reset the uh parent node or the, the router and then, and everything works again. I've done, I've done so many things. So I- No, I've never, I've never once held any of the reset buttons down. The only thing is on um just now when you had me, said press the, there was a front button on the modem, but I didn't hold that down when you just, you can

Click it once and it says reset. And, because I know a lot of times with these devices if you press and hold them it's like factory reset them. So the only thing I ever do is just unplug them, wait a minute and then plug them back in and let them uh power, power back up. That's the only thing I've ever done. Alright. Yeah, what it's feeling? Alright. Yeah, okay. Alright, so yeah, I'll do that. I'll um, um, next time it happens, I'll.

I'll go right to the modem. Cuz I think at this point, we're kinda hitting unless it's been solved by some uh connection issue with the uh splitter or whatnot, I dunno, but. Yeah. Okay. Okay. Okay. Sounds good. All right. I appreciate your help. Thank you so much. Uh Okay. Okay. All right. Take care. Thank you for your help today. Uh [silence]

Bye bye. Right. All right, thanks. Bye.