Speaker 2
Welcome to Lexus support. To ensure quality service, your call may be monitored. Certain products will be supported, while end of support products will have self-help options available. Please have your serial number ready and stay on the line for assistance. While waiting, you may also visit support.lexus.com for more information about your product. [silence]
00:00
Speaker 1
thank you. You're gonna get off it. Ah, I'm out. Hmm. Okay. Well, I've just been through this a thousand three times. [Silence] triangolo [Silence] 这是哪个刺猬那是 呵你 [Silence] 刺猬 有 연세대理習検?まれっていいもいっぱたしい。この lymphomaはガンファンファミリアだ。いいことんぜ 有沒有…有沒有傳…自動傳輸簡訊給你...在你了解然後...在你了解然後給我...好的…好的…我現在馬上處理一下 electronic在這上邊 music I feel caught說 music mitigating music music [silence] [silence] [silence] [silence] [silence] [silence] [silence] [silence] [silence] [silence] [silence] [silence] [silence] [silence] [silence] [silence] [silence] Ukkyo 馬來西亞 串里 串里 串里 串里 串里 串里 串里 串里 串里 串里 [silence] Hello everyone. [silence] I am just posting. I am just posting. I am just posting. [KEEP_UNCERTAIN] Yeah, I would like to get the support for setting up my Linux system. Basically, I have an account with the Linksys. And then I try to be changing my carrier from my Comcast to AT&T. So I try to be reset my notes to attach to the new Wi-Fi. I mean, the new internet. So when I come to the point that they say searching, they keep searching and searching.
03:00
Speaker 2
Thank you for calling Linksys, sis, Isky Lonahoya, help you, uh you want to change the password sir um hum um hum
22:00
Speaker 1
Can find a connection nearby. So, I'm wondering, what should I do? Thanks. thing is a Comcast's infinity AT&T infinity, yeah. OK, one second. Yeah, I have four of those.
23:00
Speaker 2
Okay. Alright. So, basically this is for a reconfiguration with a new internet provider from or what's the old provider, sir? Oh. Comcast and right now it's AT&T. Okay. Alright. Actually, um, if the app it works, sir, we can proceed with a manual um setup, but may I know first what's the model number of your link system, model number and serial number? And how many nodes are you having?
23:00
Speaker 1
And then, my model number is WH WCO3F2. [silence] Yes. [silence] And the serious number, are you ready? [silence] It's a 200J2 [silence] 036A285988. [silence]
24:00
Speaker 2
again, um, W H W 0 3 V 2. How about you, Ruth? About the serial number? Yes. Mm-hmm. Okay, let my check if I got it correctly. 2 0 J for John, and then 2 0 M for Mary, 3 6 A for Apple, 2
24:00
Speaker 1
I have this one is the modal number h yeah the second one is a tap h. This one the modal number and then the tap h yeah.
25:00
Speaker 2
28598. Okay. And all your devices are all WHW03. [silence]
25:00
Speaker 1
these are the plants section, okay, the last one, let's see this one, the W, [silence]
26:00
Speaker 2
okay all right mm-hmm okay okay all right all right okay here's the thing though let me just create uh can i have your phone number how about your first name and last name c-h-a-n-g i uh houpng
27:00
Speaker 1
S-I-M-O-N-S-S-F at Yahoo.com. Correct. Okay, the rain eye only connected to the one, the other three I didn't connect any power. So the one that connected to is the solid red color. [silence]
28:00
Speaker 2
And how about your email address? Okay, that is monk and then as for sugar, S for sugar, F for Freddy at yahoo.com. Okay, all right, so let's proceed now here in um setting up your device. But by the way, um what is the color of the uh light on the main node? The one that's connected right now to AT&T? Yes. [silence]
28:00
Speaker 1
Yeah, sorry. Yeah, I do. (Silence, music) Mhm Ugh Mhm Mhm Mhm (Silence, music) Mhm (Silence, music) Mhm
29:00
Speaker 2
Solid red. Okay. All right. So, um, they have computer right now that is currently connected wi-fi and is that Windows or Mac? Windows. Okay. So, let me just inform you ahead that your router, the WHW03, uh, as I check using the serial number, it shows it here in our system that this device is already out of warranty. Okay? And then, um, we can still provide with, um, technical support, any technical assistance that you need. And in any case the device found defective after the troubleshooting.Uh, they will be no replacement.
29:00
Speaker 1
I see okay okay mm-hmm okay okay I just think that mm-hmm yeah yeah open yes mm-hmm mm-hmm [silence]
30:00
Speaker 2
Okay. Okay. So, let's proceed now. On your computer, um, shall we open internet browser or let's check it first. Um, so let's check first the IP address of your computer. Then press, um, the Windows key on your keyboard, then R. So that it will open the run dialog box, the dialogue box. Okay. Just, uh, type this command. Uh, that's, um, N for Nancy, C for Charlie, P for Peter, A for Apple dot, C for Charlie, P for Peter L for Larry. So that's n c p a dot c p l. [silence]
30:00
Speaker 1
C-P-L-u-n-c- Charlie Peter lucky. Interesting C-P-L. What does this stand for? There CPL. okay, so it's ncpa-cpl. okay. So, should I say okay? okay. okay, network connection. Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. [silence] Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. Mm-hmm. There's a Wi-Fi connection. Yeah. Mm-hmm. okay. okay it's 192.168
31:00
Speaker 2
Yes. Yes yes. Click OK. OK. Under Wi-Fi wireless you, does it show connected? OK. I want you to right click Wi-Fi and go to status. Click on status. And then after status details. When you click on status details what is the IPv4 IP address? [silence]
31:00
Speaker 1
Well, I thought next wake up which one deputy copy. Okay 192 dot 168. 1.250. Yeah 254. Oh I see I connect too bad thing. Yeah this one I think it should be TN. T. This one is an ATT Wi-Fi what I mean.
32:00
Speaker 2
How about the, uh IP V4 default gateway? Yeah, uh default gateway. Yes. Okay, so one. to five, four. Um, your Wi-Fi right now, all your computers connected Wi-Fi is it connected to the, uh Linksys right now or connected to your AT&T mm-hmm yes, can you connect it to the, uh, mm-hmm so can you connect it to the, uh Linksys parent node the Wi-Fi? Just for the meantime. [silence]
32:00
Speaker 1
I don't have a lynx virtual.How can I find out?because the links the one that I have just the link the lis lock which there's no nothingI mean is there that's why also how can wehave a virtual linkset?Yeah, I have the i on okayokay ohwowokay yeah I see a whole bunch network iGen set up to and oneWhat Wi-Fi set up to and oneThat is fina is basically the m system from myM the b the b so
33:00
Speaker 2
it's okay ok if you don't have internet connection ok so um on your computer on the lower right-hand side corner you can see the Wi-Fi icon then you click on that and then you go to available wireless networks and then can you all right can you see there the Wi-Fi name from your link sys how about
33:00
Speaker 1
It's called VNOC set up 291, I don't know what does it mean. I do have that also, it's a Xfinity or it's Fasmu. So, um, you can use Fasmu, yeah? Uh, that is from another router. That is from the old router hook up to the hook up to the Xfinity. Xfinity mean Comcast. I only have the right now I trying to using the AT&T Wi-Fi network.
34:00
Speaker 2
OK. How about what is the name of your Network before you start using your Linksys? Is that the name that you have from the router? How about you've been? Yes. How about the name of you? You have there are the parent node, the Linksys node, right? What is the name of the Network that you?
34:00
Speaker 1
So right now I did not connect it to the Linux anywhere. So I don't know, I don't have a router calling the Linux, I only have that which is a Linux, which is it's a node basically. So, um, and I usually connect that to with another system, like ASUS, that is an actual Wi-Fi with the modem. So, but my carrier is AT&T. The Linux that was the Linux 6K, which is a Wi-Fi setup as the name of my notes for the, uh, for the, oh no, no way. They have something in the Wi-Fi.
35:00
Speaker 2
Okay, so. What's the W what Wi-Fi name that you set up on your Linksys third? Do you have there's uh, can you see it there on the uh W on the Wi-Fi right now? [silence]
35:00
Speaker 1
they call RL-OP set up 291. Relu is basically the length it. Yeah, they have that, yeah, web set up 291. That is actually Ren update is my length seat. Um no, okay. Right now, before, did I use that one? Before, the node is called link66k. I just put it there, okay? So, right now because I changed everything, so link66k is longer than there. Okay? So, but on my current Wi-Fi, I
36:00
Speaker 2
so you can see that they're just the word develop okay is that the one um develop 29 1 if you're going to check it underneath your uh the linked susparate node is it the same name silence
36:00
Speaker 1
I see they call the effective setup 291. And I understand, you know, main seat for their system, because my system actually name called Rinode, Melsix, I mean MooseX. for the, for the linkset. Do you expect I see a linkset? Do you expect I see the linkset somewhere in my phone, right? The parent note, okay. Right now, I don't have a parent note. If I have a parent, I would be okay. I don't have a parent note because it's it's not really setting up now for any note. I don't have a parent note. It's if you can
37:00
Speaker 2
Okay, underneath the parent node right now, what is the name there? [silence] ??Thank you for coming!
37:00
Speaker 1
See, like, this is a brand new system because it turned to the carrier, I mean turn to the carrier, I took out everything. So there's no important data, it's fresh. Yeah, you have to run from scratch, correct? [silence] When you say the older node, that is LC6K. You mean you want me to change the Wi-Fi name to LC6K? Yes.
38:00
Speaker 2
Oh, okay. So well, how about this one, sir? Let's um let's just start from scratch, okay. Okay. So, we need to, uh, to set up this, sir, we need to gather all the nodes onto the same location, if that's possible, so that we can set it up all.
38:00
Speaker 1
So that's when I called the pre-made and we downlo the link AGV note, so if I can download become and read the window, but when I launch the appear
39:00
Speaker 2
And that will be your, it will be then set up as a parent node, correct? [silence]
39:00
Speaker 1
doing the cell processing gotta get basically it is yeah Basically that's what that we know that's right Hmm. Hmm. Hmm. Correct. Yes, solid solid No it's it's it's
40:00
Speaker 2
All right. Okay. So can you press and hold the reset button for 20 seconds? [silence] Okay, Kali, release the reset button. Yes, yes, yes. We need to wait for like a minute or two to boot up the device, okay? That's still initializing. So let's wait for a minute or two.
41:00
Speaker 1
It's a, it's a blank thing that blue light, but it's really not that solid. It's the color is like something like fading out. It's very, very light for the blue color. Oh, now it becomes solid red again. Nah, nah. It's a solid red. It's
43:00
Speaker 2
What is the color of the light right now? Is it still blinking? [silence] Is it like more on a purple or pink or is it likely red?
43:00
Speaker 1
like the same before and when I play that that's u s usually does when they cannot get the connection. I think that's what they go I see okay okay, I just see now it's pink and yellow.
44:00
Speaker 2
okay, okay. Next is, kindly press again the reset button, sir. five times within five seconds. It's like press release, press release, Again, five times in five seconds.
44:00
Speaker 1
right now. it's still bending yellow. oh, now it's blue. Oh, now it's good, it's a solid blue. yeah oh now it's turned red to green uh. uh. now it's still blinking, right? it's still blinking. it seems that it is trying to do something. yes, still playing and trying to communicate, I guess. [silence] [silence] Yeah, I'm still thinking about spice and pika long. [silence] What do we expect after the thinking right? [silence] [silence] Yeah.
45:00
Speaker 2
okay, it's still blinking. red. It could be blue with green or it could be blue. [silence] ok. maybe
49:00
Speaker 1
The power cord is working, nothing wrong with that, but it's just keep blinking. Oh okay, you want to [silence] Oh untuck the power cord? Okay. Okay oh. So power there off modem. Okay so when I power off soon I just need to reset it again or just have to be power off it. Power off. Power off. Okay. [silence] Power off [silence] I want to power off the modem I have to use 1, 4, 1, 9 [silence]
50:00
Speaker 2
, okay, turn off your Linksys, rather unplug the power cord. So we're going to like-- we're going to power off the devices, okay? So just turn off their Linksys. Unplug the power cord. And then unplug also the power or you can turn off also your AT&T modem. Now just turn off the device. Yeah, yeah, just power off. Just turn it off.
50:00
Speaker 1
you fine? we got power? you switch you should be on for one there. hold on a second. [ silence ] yeah. it's just- it's just one phone. [ silence ] it's the only thing you can work right now is one one for one. Wi-Fi. [ silence ] Wi-Fi. one? you want- yeah. want Wi-Fi only oh but you got to switch the whole i second let me 1 second 1 second you can go there switch back. [ silence ] [ silence ] so again no day okay first okay okay. so. yeah. so the ATM is uh out now [ silence ]
51:00
Speaker 2
Okay, please turn on now your, um, Please start on your modem first, the AT&T modem. Just the AT&T modem first, then wait until all the lights on the AT&T device will, um, be ready like solid.
51:00
Speaker 1
okay now so do I need to wait for 10 20 seconds yes there's no more now the more dog so so should I should I put it back or not put it back this one I should go first okay then it's is no power so which one should I put it back first Lincoln or AT&T eh okay [silence]
52:00
Speaker 2
wait until all the lights on the modem will be ready then you may now turn on your devices or your links AT&T for sure
52:00
Speaker 1
Okay, I put the AT in D. So how long should I wait before I took it and leave him? Yeah, it's still working.
53:00
Speaker 2
[silence] So you need to wait to make all the lights on the AT&T they'll like solid. [silence] all the lights will be ready and
53:00
Speaker 1
O.K. [silence] uh the ATN it is watching channel two orange from yellow to orange so now okay now it's now it's good solid solid red okay now it's good but oh no now it's white color it should be good when it's white color that means everything is no blinking white color is good No now I think it's good for AT&T um okay let me power on uh okay my power on so I didn't see yeah I see they have the light on the link yet nope don't know where it's going to be at
54:00
Speaker 2
Is it your AT&T device? Is it ready or still blinking? What's the color on the AT&T? Is it green, blue? Okay, turn on now, turn on your Lynchess. Yes.
55:00
Speaker 1
right now it's still start blue. So it's now true. Do I need to do anything? [silence] OK. now we look it's a it's a blue color right now. It's like it's really bright. blue color. So let me see if that good, I mean, blue. It's a blue color right now Oh now it's becoming blinking red. Come on .[silence] . Maybe. [silence]
56:00
Speaker 2
Okay, what's the color of the light right now on, sir? What's the color of the light on the lenses? Okay, let's just observe. [silence] in your computer right now, can you go to the Wi-Fi icon? when you'll go to the Wi-Fi icon you go to, uh, to the, um, like, network and then can you see the develop setup, something? you have the, um, develop setup, you have the, develop, what's that? [silence] okay, um, [silence] Underneath the links is now, sure. OK. What is the name there underneath the links is? OK. At the bottom of, hold on, sir. At the bottom of your links is now. At the bottom. At the bottom, what is the network? What is the name listed on that at the bottom?
57:00
Speaker 1
Okay. The name Okay. They have the link. It's called Oh, that's. Oh, that's the one. Yeah. We looked that up 291 correct. Yeah. I see. That is the one in the in their network right now. Yeah. Yeah, they call underscore capital V and then E. L. O. P. We look set up to nine one. They're like. Yeah, they still bring in red. Yeah, I see that one in my network. There's a Pen Y
60:00
Speaker 2
What is the color of the light on your Linksys router? Okay, what is the color of the light? Is it still blinking red?
60:00
Speaker 1
That's the same thing as last time I see that reload, underscore V node, set underscore up to nine one, that is actually the name they call for this node. they don't call it sync. They call it reload. Yeah, it's still blinking right? You're still blinking. So they have two networks to connect from. So I connect to the left one or to connect to the right one. Okay. So they are still bring. or. Oh, okay. [silence]
61:00
Speaker 2
is it still blinking red right now or is there the cable connected right now to the Linux uh Linux is node is it properly connected if you can use either surf either of the two just make it sure that sir the cable is just make sure that the cable a bow probably plug in [ silence ]
61:00
Speaker 1
Okay, that's true, the cable is used in there. Okay, now reply. Yeah, I think the reason before is the cable get loose. Yeah, yeah, you didn't plug in. Right now, I think the reason why before it keeps blinking.
62:00
Speaker 2
[silence] So, when we run the setup though, the cable is not connected.
62:00
Speaker 1
Red is waiting for the cable to cut in. Yeah, it's still blinking. Now it's changed, it stopped. Now it goes to Blue, dark blue. Okay, now it's night Blue. Okay. Let me see the network. Uh, let me see. Is still Blue? It's a, it's a solid. Mm-hm. Okay. Okay. OK enter the network security. OK, let me [silence] take a picture.
63:00
Speaker 2
the password is right now is that's at the bottom of the length is no just password [silence] The light is still blue
64:00
Speaker 1
Let me try to get the... because I can see the picture. clear. You Go. Let me take a picture. Oh, okay, I see a picture. Okay, let me type it. UH, W... N-E-W-G-Y. Okay, next. I'm on the homepage. [silence]
65:00
Speaker 2
Take a picture of it so that you're not always coming back to that little note. [silence]
65:00
Speaker 1
Do you want to allow PC to be OK Do you want to allow your PC to be discovered by other PCs and devices on this network? Yes. OK. OK. Check in the network requirements. [silence] I try to be getting the network requirements sure so it's secure. So it's secure. Let me see whether Yeah, let me see whether I can connect to the network. [silence]
66:00
Speaker 2
all I could get drawn. No, it's online. Check if it's online. Sorry, and I could get drawn on. No, it's online. Check if it's online.
66:00
Speaker 1
Okay. It seems to me okay. Yeah, I think I get the connection with using the Wi-Fi now. Yeah, I use it on the network. I using the google.com, it show up, so that mean, that mean it the Wi-Fi for using the V-Lub set up. Let me try to using that, using the V-Lub setup first and connect connect that let's see. Oh, how come, it need me to type the password again? That mean it doesn't count. It mean it doesn't connect the last time because it need me to type in the password again. Let me retry again. One second. Let me try to get the picture. [silence]
67:00
Speaker 2
Okay, so it shows online you can access different websites, Sam time.
67:00
Speaker 1
And then type a password, again, is what did I say? password h one D M. it's not the it's not connected it's connected to my Wi-Fi AT&T Wi-Fi right now so let me try to finish to re-enter the real password. maybe I'll enter something wrong so this W oh that's why I understand the word password is really misleading and that's why. let me see OK, it's clear now. It's M I'll see. let's try to do it again.
68:00
Speaker 2
Okay, your laptop is now connected to the Velop setup, 2.9.
68:00
Speaker 1
[KEEP_UNCERTAIN] Your best practice when they create together a limit me to some other other OK, now secure let's see whether I do a know the testing to see if it does good with my speed test it says OK, it connected to my Windows setup. OK, now it's OK, so now that's OK. Yeah, he hadn't. And he's working during the speed legs testing for my Wi-Fi already. And then it's it's a little bi slow. say surprising. I don't know why it's only 150 on the download. On the upload is 200. [silence]
69:00
Speaker 2
Kelly, check if this is online.
69:00
Speaker 1
[KEEP_UNCERTAIN] let me do one more time. It's there, but it's just surprising why it goes that slow. Let me do that again. That's no problem. Yeah? No, bear with me. I'm doing combat. I... Yeah. No, I think it's working now. Because right now it goes back to 500. It's good. Because when doing speed test, the source is not always true. The first one is just anyhow. Yeah, I can add that. Anyway, any other. So, basically, this note is good. So, how about the second note? Can I connect to the second note or how does it work?
70:00
Speaker 2
but when you are using a chromecast, there's no problem, correct? Correct? so that means the device is that means the device is working? Okay. Okay, and it shows online. You can access different websites now, right? Okay. okay okay so to set up the other nodes, sir we need again we need to bring all those nodes near to this
70:00
Speaker 1
[DOWNWEIGHT] Oh, okay. So we have to be very close to each other. So is there three or four? Or usually it doesn't matter, or three or four. It's okay. mm-hmm Oh, okay. Okay, so so I put the power on for the second one. So so I put in the second one. Do I also.
71:00
Speaker 2
main node? Main upgrade node? OK so we recommend, you say, if possible, so that if your outlet in that area is enough to accommodate all the notes, we can just set it up all together one at a time. It should be the location so the distance should be, like, less than 10 ft. Or would Intensif himself. Um, yes, sir, if it, if, if possible, we can gather all the nodes, all the links as device.
71:00
Speaker 1
okay so I have everything really close to each other and then let me see I have red color on the first one and the second one and the last one is still in the same thing location yeah so the first one is blank and then the solid graph and the last one still in blue color [silence]
74:00
Speaker 2
Okay. So yeah, right now, right now you've got three additional nodes that you put it on to the same location, right? Okay. Okay, what's the color of the light right now on all the nodes? [silence]
75:00
Speaker 1
Okay. Now to sorry but okay what should I do that sorry okay okay okay okay the first name is done let's go to the second one okay the second one okay
76:00
Speaker 2
Okay, the one that is solid red, okay. Press, The one that is solid red, kindly press and hold the reset button of that node for 20 seconds.
76:00
Speaker 1
right now the last one still blinking red the other two is already uh blue kind of like dark blue color okay okay so even though that one is blinking right just need to push 20 seconds okay okay so
77:00
Speaker 2
third one what's the color of the third node third one okay can we now reset the third node third one yeah yes just press and hold the reset button uh-ter 20 seconds okay while waiting for the nodes to be ready on your laptop right now [silence]
77:00
Speaker 1
Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. I open a new one. Okay. What is the address? H T T P S Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay.
78:00
Speaker 2
Okay, open Google Chrome. On the address bar, please type this link: https://myrouter.local.
78:00
Speaker 1
okay. do i insert your connection is not private. okay. okay advance and... then proceed. proceed to my network. okay. okay. okay sign-in. it's a sign-in for the relook. ad mn. okay and then with sign-in okay
79:00
Speaker 2
Okay. I click on advance and then proceed. When you when you click on proceed, what's on the page right now. Okay, what's on the screen right now? Okay. Okay. Can I type um, let's use admin as password. Click ok. [silence] yes,
79:00
Speaker 1
Okay, guess I am. Okay, it's just waiting. and other waiting. Okay, they would give you some kind of Linksys Smart Wi-Fi to divide this. Yes, it is. Connectivity, the first one of the router setting. Okay. See a road has it up. Should I click on that? Yeah. They are all solid.
80:00
Speaker 2
Okay, on the [silence] smartwifi Q's, can [silence] lightly go to [silence] connectivity. [silence] Connectivity [silence] okay. [silence] Do you have the option router CA setup or CA router setup? Yes, they have that? [silence] Yes, okay. [silence] Right now, what is the color of the three nodes? Okay. [silence] then lightly click on [silence] under um router setup. [silence] lightly click on add wireless. [silence]
80:00
Speaker 1
Okay. Okay. Okay. Right now, should I click on CA router, I say ARP first? Should I click on CA router set up on the top? And then app, app wireless check wireless. Okay. And then they just click okay. Okay, no, that's nothing. Oh, okay. All right now, they are still red, solid color. They are still red, solid color. I can add a wire.
81:00
Speaker 2
[silence] Child Node, okay? And then once you click that option, do not click anything. Just on um Add Wireless Child Node, I'm sorry. [silence] Yes, click on that first. [silence] Yes, click on that. Add Wireless. [silence] Yes, um um okay, do not um no click anything on the page. Okay? Do not click anything. Observe the the other three nodes. Observe it if they are blinking, if it is they're responding.
81:00
Speaker 1
Blaiz, please be nice to you. A solid yet, uh, what's printing? OK, right now. Yeah, to spring pain. OK, two is printing. You have two dwelling left. OK, now we have printed.
82:00
Speaker 2
How far the one is blinking. Okay, let's just wait for that. Yes. Please just wait for that. It's trying to connect now to the network, okay? [silence]
82:00
Speaker 1
So cafes rear steak and cheese here. stew.
83:00
Speaker 2
Yes, we'll do that later, sir. Once it will be added this note.
83:00
Speaker 1
Oh, do it's too pretty. Wow, taking a longer time. One is let me see still pretty. One is solid. Okay, one is solid.
84:00
Speaker 2
Okay let's just wait Okay.
84:00
Speaker 1
Okay, two kept through, the other two banged in. So two kept through, ph- yeah, two kept through. Okay, all three approved. [silence] Yeah. So I can
86:00
Speaker 2
Okay, one is blue. All right, let's just wait for that, sir. Yes, it's still that - no, two nodes is still trying to connect.
86:00
Speaker 2
Okay, let's just observe. Let's wait for a minute. Let's observe if they will stays and blue. [silence]
87:00
Speaker 1
Okay. Okay. Okay. at yesterday okay oh don editing okay okay it's done okay um It's a long way out. It's done. So how do I know that it's done or not? I didn't see anything.
88:00
Speaker 2
okay the three nodes it's all blue okay can you click now on done adding child nodes done adding child nodes yes all right and after you click on done adding child nodes click on apply and then click ok
88:00
Speaker 1
[KEEP_UNCERTAIN] same as what I did before. How do I... Ah, yes, yes. No. I just done the All right, it must damage trial loop. Oh, how come this time when this done adding child loop is, oh, apply. I see. I see. Apply. Okay. Okay. [silence] Okay.
89:00
Speaker 2
I'm sorry. You wanna change the name? Candy, click on, um, you're now back on the main menu right now, uh, on the main page. Okay, then you click on, um, Wi-Fi settings. is after you click on done adding child node sir you click on apply on the lower right click on apply and then okay yes and then after that click on wi-fi settings on the left side.
89:00
Speaker 1
Wi-Fi settings. Wi-Fi router connectivity, security, guest, parent control or Wi-Fi setting. Okay. So there are three. Mm-hmm. There are two 5G and one 2.4G. Okay. Okay. So where should I change it? Oh okay. I see [silence], I see [silence], I see [silence], yeah [silence]. Because they have [silence], they have three of them [silence]. Click on them and then change the [silence], oh the password is the same as before, I don't want to change [silence], change it [silence]. But how can we change the name [silence]. Why if I see [silence].
90:00
Speaker 2
Wi-Fi settings. All right, so this time you may change now the name. you can see there the Wi-Fi name and the Wi-Fi password. You want to change your name, just click on the Wi-Fi name and then you can change it. You can erase whatever setup and put the name that you like.
90:00
Speaker 1
OK How can I change the name? When I click on there, they didn't tell me how to change it. So I'm on the uh OK right now I'm on the main screen. So they have the on the right hand side, they have the network setup links, the whole network and Wi-Fi setting and the wide needs. So on the left side, OK on the left side, and then I don't see on the left side Wi-Fi selected the right. OK, I see that. I see. OK, so they have Wi-Fi name. I see. So OK, so 2.6 and 5.0. OK, so that will be let me change my link six I M K link 6k. [silence]
91:00
Speaker 2
yes your about the one mister the one that is on the left side yes yes it's been changed now the name
91:00
Speaker 1
and by finding it let me see this won't affecting my original on my notes they say wifi password should I change the WiFi password also might be easy okay let me change it and then let me change the second one
92:00
Speaker 2
I'm sorry sir. [silence]
93:00
Speaker 1
Oh okay, oh okay, okay, okay, okay, okay, okay. Yes, yes, yes, yes. Okay, Okay, so now I need to change my wi-fi hookup to the new name, okay, so where's the new name? Why, oh, I see that, okay, let me click the 5G to connect.
94:00
Speaker 2
Don't worry about this sir, this is just for the Wi-Fi settings. The other four nodes, sorry, the, the other nodes right now will just adapt the settings. So after after you change the name and the password, just click on apply, and then just confirm. Um, after you click on apply, you click ok, your laptop will be disconnected from the network. So you have to reconnect your laptop to the new network name.
94:00
Speaker 1
Yeah, it's six k fiber name. So it's checking the requirement. Let me see. They are pinking. All three are pinking. They are pinching. Oh, OK. Yeah, they are still. Oh, OK. Now it's blue. Oh, now they are fully. OK, I think that you can implicitly get all the other app will be able to at
95:00
Speaker 2
Okay, what's on the screen right now? Is it saved? Okay. So, check your, um, check the child nodes. Is it still blue? I'm sorry. Okay, just wait for that. Probably they're still trying to connect now to the network after changing the name.
95:00
Speaker 1
So, when this thing boots, it means connect the FED to desk? Okay, so why should we locate all those three or the other? So, I need to them. Okay.
96:00
Speaker 2
So that means right now the child nodes are connected and as well, your laptop is now connected back to your new network name, right? Yes, yes. Okay. So all you need to do, sir, is you're going to relocate those three nodes, okay? Okay. So that you can relocate it where it was placed before. Okay? All right. Yes. Oh, yes, sir. All the three, yes. You can unplug it and relocate and then observe if the light turns blue, okay? And if you need assistance, just give us a call anytime, okay?
96:00
Speaker 1
let's try one that's why I'm look one okay okay I've removed one and I'm going to be uh putting into other rooms let's see whether that one can pick up but how come how do I look how do I look up with my iPhone for the app so use I can use my iPhone okay so let me let me try one here let me see what I get into that um okay okay let's see let's see I go into my app the link seat and then uh loading okay loading the setup experiment so I changed the wi-fi password to I mean wi-fi to let me see
97:00
Speaker 2
Sorry, sir. I couldn't hear you. Yes. Yes, sir. You can use the app right now and then when you connect to the app use the router password. Okay, use the router password. Yes. And I just pulled it up here.
97:00
Speaker 1
You're changing my Wi-Fi, do I need to change my Wi-Fi? So the links to the Wi-Fi BG? Okay, I'm connecting then. And then I'll see what I could change it to. Okay, now I connect to the links to Wi-Fi. Now then I go to the Link Fit app. Ready to come to setup. Okay, computer setup. Okay, linking to your account. Linking to my account. Yeah, I use a while now
98:00
Speaker 2
Yes, connect your phone to the Wi-Fi. Yes. No, no, no, not link it to your account, sir, because this type of road that you have cannot longer connect to the accounts. So, kindly use the router password.
98:00
Speaker 1
Oh, they say, we set your note. What do you mean? We haven't done anything. I'm Let me start from begin. One second. Let me go to Linkset. So now they are loading the setup experience. Let's see how this goes. Okay. It's a completed set up. Okay. I want to complete set up. Okay. I'll click complete set up. Okay. Link in to your account. Okay. It will take another minute. Okay. Creating node in asset. Okay, now he's saying reset your look. Do I need to reset my look? Do I need that. Okay. I have done this. [silence]
99:00
Speaker 2
no, Sure. What's on the screen right now? What are the other options? [silence]
99:00
Speaker 1
Okay, getting connecting. Okay, you say that we could not find your router. Okay, and then tap the box as you complete this step. Keep your phone near the router. Yes. Make sure that your router light is solid solid is solid okay is solid and then that stress again. Oh, okay. Okay, I'm closing my Linksys app. Okay.
100:00
Speaker 2
And, and then when. Okay, then open it again.
100:00
Speaker 1
so it's the link seat now it's trying to be located something so my Wi-Fi is on my link seat right now so you say okay say ready to come okay, he said there ready to compete setup and then off the bottom let's say compute or I don't want to continue up continue right? Okay, I don't want to continue okay, okay so it says quit setup so we quit or compete setup you do not to so which one should I click? okay okay so I click it so we quit soon is clicking, [silence]
101:00
Speaker 2
Yes. So when you open the app, what's on the screen right now? What's on the app? What's on the screen? What's on the main screen? Click on I don't want to continue. I don't. Yeah. Quit. Click on quit setup. So what's on the screen right now?
101:00
Speaker 1
Right now, it's in its brand. It's bringing or something. It's no, no, no response. It just saying links. It can sit there. It just saying links. It just I cannot see any option. It just saying links sits. And then just brings. Maybe . Okay. I don't need to do anything for disguise up even my phone. Right. Okay. So, right now, if I don't need to. So, how I can I go to the app? But the app cannot find it. How come you can
102:00
Speaker 2
There is no options that you can. So far right now, sir, you don't need to run the setup, because your links is is now setup. As you can see, there are blue, and then you if you're going to go to your Wi-Fi, you can see there now your name, right? So you don't need to run the setup on your app.
102:00
Speaker 1
cannot find it. Because on the link, it just says, Oh, I have done, right? So I went in this link. So, okay, let me close this, add a link. It really seems to me that it just stopped over there. Let me try to redo, I can't do it. Okay, no, it cannot do it. Okay, let me see, okay. Loading, loading setup experience. Okay. Now we're getting direct now turn and condition. Okay, I agree. Okay, it is connect, connected to your router, to your motor, and it's connected. Plug additional, they said plug additional light into power. Yeah, I don't need to. Make sure everything have finished startup. No, not yet. Sorry. Checking for internet. Okay, connected. Okay, now it's connected. Okay, your Wi-Fi name will be LinCS. LinCS. 6K. 6K. And the password. Okay. And then continue. Okay, linking to your account. Let's see what I... Okay. It will take up to a minute. okay, they would take up another minute. okay. let's see. configuration your Wi-Fi network okay, still configuration for the Wi-Fi networking. let's see. oh, okay. that long. interesting. Well, maybe I should close up to the. Now, let's look. OK. Interesting, when I'm doing that, all my screen looks, it become? [silence] Making pool. So, it's saying that, OK. Now, now connect to your new Wi-Fi. So, step one is there. Step two is next. Step one, and then, OK. Now, step two. OK. Look like you are not
103:00
Speaker 2
Okay, again sir, um, as I mentioned to you earlier that this um, type of brother that you have is no longer supported with the app when it comes into setting up the device okay and it will no longer um connect to the cloud or it won't um like um associate it to your account [silence]
106:00
Speaker 1
connect up to your new Wi-Fi, please follow the step above. Okay, step one, go to your phone, go to your phone setting setting app and select your network. Okay. Okay, let me refresh. Oh, I see it going back to my AT&T Wi-Fi. Let's go back to my Wi-Fi, AT&T Wi-Fi or there's Lyn to my Wi-Fi. Okay, Lyn. Interesting. Interesting. Lyn. Oh, okay. Why not only get one Lyn? Interesting. Okay, Lyn. Interesting. Okay, Lyn 6K. Type of password. password.
107:00
Speaker 2
yeah you have to you know reconnect your phone back to the way sorry no you have to connect to the links it sir
107:00
Speaker 1
Okay. Now, it's getting to my Linksys Wi-Fi. Okay. Now, step two, one, correct it, return to DynSec, and take next. Okay. Let's see. Okay, looking for your child node. But my child right now is broken. Is that okay? Okay, next. Okay, I think I get everything. Link, link, link, okay, router. Okay. Linking.
108:00
Speaker 2
I'm not sure Sir if that's okay because earlier, it's already solid. You run the setup again, that might mess up your child nodes.
108:00
Speaker 1
ok send sendрыy data it got all my notes let's see what I can do okay link NK is ready connect t to your to your new Wi-Fi ok going to the dashboard let's go let's see okay m is still there and then it's getting router settings let's see let'ssee this time okay they're breking blue and allow notice get notice connect to the issue and network update from thing okay allow which means it we need to send connect okay allow ok now it's getting [silence]
109:00
Speaker 2
You can see there now your notes. How many devices connected and how many notes?
109:00
Speaker 1
Okay, now the link is controlling. So now get back to the green light. So then childhood. That's the other one. Okay, now get off. Okay, now I'll get back to the blue. Okay, the pause engine for the app, actually they need to be recognized. That's why you want to recognize a child and then make it where, to bring them. Now I can, right now I can see all my app with the phone look on it. Let's see, let's see what it does. Yeah, it's connected. I have time to see, see what they are to see what they're, how strong they are. They usually say excellent or not excellent. Okay, set up string. Set up, um, they have the FPI, uh, connect. Oh, usually I can see how strong, they usually tell me like, this is strong or this is weak. How can I see that?
110:00
Speaker 2
[music] can go to the uh nodes there's an option there nodes on the main page of the app there's option there nodes or devices you can click on nodes you would see there then you have to touch it have to touch eight nodes here then you can check the signal strength mhm okay uh you got it Okay, so everything is set up now all you need to do is re again relocate the nodes and you just relocate arrange the node wherever you want to put it and just in any case you still have questions and you still need assistance just give us a call okay Okay, you're welcome. So thank you for calling links this is Carla. goodbye for now [music]
111:00