Speaker 2
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00:00
Speaker 1
Yes, I was just talking, I wanted to verify it. I was talking about having, setting up, I have one provider for internet and I want to have three networks, word passwords. And anyways, I was told, I was told in the past that, I, she, she, she said today that I could have, I could go from the route, from the modem to a switch and from the switch I could go to a router. And before I was told that, that you can't do that. And, and I, and can, can I, is it, can I, can I go, have that modem pass to three different routers to make them routers.
05:00
Speaker 2
Thank you for calling Linksys technical support. My name is Paul. How may I help you today? Mm-hmm. Hmm-known. Okay, so, but
05:00
Speaker 1
Oh. no, no, no, no, no. I'm I'd be I'd be using the develop the Atlas and the micro j. and uh she said that I and and and what I want to do is go from the route from the modem to the switch and from the switch I would pass the signal to all three just to three of those routers and set them up independently. So they would all basically as one service but I'd be having uh Yeah, three of three passwords.
06:00
Speaker 2
Okay, so regarding that one, that actually depends because if you have just a plain modem, then that will not work if you connect a, switch. So, but if you are using a modem slash a router in one device, then that set up is actually possible. [silence] Yes, three networks. Okay. Yeah, so I just want to confirm, so what you have right now, so is the Atlas, right? The MX 8500. So that's your main.
06:00
Speaker 1
well well I i I i'm playing around the right but I will I don't have this stuff yet what I'm wanting to do and I and I want to verify that I can do that another words I I had checked on this before and I'm I tried to do it anyways they they said that I couldn't I couldn't go through a switch I couldn't take the modem through a switch then to the router and the girl today said I could so that's what and and well it's just a plain old it's an Aris uh 1 gigabit router yeah right right right there yeah just no just a plain old mobile gigabit [silence]
07:00
Speaker 2
Okay, so, before I answer your questions, I may know what's the sharing model of your modem so I can check the specification of your modem first? Uh, so that, that is just uh plain modem right? Is that a plain modem sir, or a modem router in one device? Okay. Then coming from the modem going to your plan
07:00
Speaker 1
switch all okay well okay you're talking yeah I don't have that in other words if I've if I want to use if I want to use these devices of yours then I can't okay you say I cannot okay you said I could I said a couple times to her but yeah I would okay let me let me wait wait wait just don't go to so now okay my question is I want to be able to go from a modem I got from the telephone to a modem
08:00
Speaker 2
Well, okay. Hey, nice to meet you, sir. Yeah, that is basically the only setup that you will need to create in order to connect from the switch, because if you go look at the routers, yeah? You can see, as you mentioned, it's just a plain modem. So you should be adding it to your routers. Yes. Wait, I will try to should connect the router, then you can go on and set up the switch. [silence] Sir, you want the switch? Uh, after that, like this and that, we will discuss the network connections later on, but for the setup, as you mentioned the DSL, [silence] Hmm] You can see the, the splitter here in the modem is connected, and then the request that you have required to connect the modem and then set up the router, so. [silence] Ah no, sir, so no, I mean, the setup, sir. Since you are using a plain modem, then you have to connect it to the router. So that will act as your what you call, "Main Router." Then, from the router.
08:00
Speaker 1
um, modem. Hm, and from the modem, I want to go to a switch, and from the switch, I want to go to three, uh, say, to the Velop, to the Atlas or to the micro 7. And those each one have their own password and code number. That's what I wanted. Okay, okay, okay. Let me, okay, let me say then what what I ended up doing is I had to go from the from I went from a modem to a to a router, and then and then I, I set that one up. I disconnected. I set the other one up and set that one up and then I disconnected that and then I set the third one up and and and and and then I disconnected that. Then I, after that, then I run the modem from the, from the first
09:00
Speaker 2
Mm-hmm. Oh, well... Yeah, that's not possible, since this is just a plain modem, so you should have... You should connect one of the router to the modem. Yeah, one to the router. Yes. Right there. Switch. Yes. Mm-hmm.
09:00
Speaker 1
router to a switch and from that switch I ran uh uh the cable to the other two module to to to the other router. Yeah. Yeah that you have to you should yeah and my objective is to be able to one of those is voice over internet and that would be the secondary one. So the first one would be the I'd come out of the first one and then the second one and then that's basically that that switch is a switcher and gives me it splits the signal to me my thinking. But anyways, one of those one of those will go to a router, which would be strictly for voice over internet. And then the third one would be my primary router, which would be um yeah, and then if I need my object problems itsTranscribe it into text]], "It is a toll. It is a toll."
10:00
Speaker 2
the other two routers. Yes. Yeah, that will work too. Yeah. Mhm. Yeah.
10:00
Speaker 1
say sometimes I have to troubleshoot and they say, well, this you have to disconnect from the modem and clear it and you know, whatever you have to troubleshoot. But if I, and that way I would be able to work with that third router and hopefully troubleshoot and get it fixed. where the, and I still would have voice over internet. So that that that that would work, right? That, I mean, that's what I'm doing now, but okay. And it'd be so nice to be able to and you uh and I guess, why can't, why can't you, you don't you don't have to tell me. I guess, but I, why can't you do it the way with a switch, going from the modem to the switch? Uh right, but would
11:00
Speaker 2
Mm-hmm. Yeah. Yes, that would be right. oh, it was just the language. Yeah. Yes, because the switcher is just a pass-through device, so it's not capable in providing IP address to your devices. So switch is just like an extension port. Yeah, for the router.
11:00
Speaker 1
Yeah, but the extension cord would be. Right. So the credit. Okay, the switch the switch blocks what the modem has, you mean? Okay, but if well, I mean, if it's comes, okay, I mean, if it if it goes from the modem to the switch and the switch to a to a router, then that should past through. If it's not is if it's just a dumb extension cord, then it should go through that.
12:00
Speaker 2
Yes, and yeah, just like an extension port of the router. And also, so the modem, yeah, the modem can only provide one IP address. So, yeah, so if you connect the switch directly to the modem, then only one of the router will work, not all of them. Because yeah, again, since the modem doesn't have is not capable in providing multiple IP address, and also it will not block its it is just a pass-through device. It cannot provide an IP address to your devices. It's the modem who provides an IP address to the router. Yes.
12:00
Speaker 1
router, I mean through that switch to the modem. Right? If it's... okay. Okay, well, okay, what if, what if I, what if the, what if the routers are all set up and I pass it through a switch? I got up. Okay, what if I, okay, what if I, I missed your point. So say, say, say I got three routers and they're, they're, they're set up.
13:00
Speaker 2
But again, sir, the switch is just a pass-through and the modem is not capable in providing multiple IP addresses. That's why you need the router, because it's the router who provides IP address to your device. So if you're yes, if the router is already set up, sir, then you can just connect it directly to the modem. No need to reconfigure the router if that's the case. Yeah, you don't have to reconfigure it. Just connect it directly to the modem and it should work. Since that is already working connected to the switch.
13:00
Speaker 1
To be independent like I like, I told you, I go for, I recently go through. Right, okay. I took the I went just a straight configuration. So I went from the from from the moles. I went from the modem to the first router and set that up. Then I disconnected it and then I went from the modem to the second router and set that up and gave it a password and disconnected it. And then I did that same with the third one. So they're set up as an independent with a password and whatever. Okay. And then and and and then and then what I then what I'm doing or what I want to do is it is I'll go from.
14:00
Speaker 2
[KEEP_UNCERTAIN] Oh, by the way, sir, before before before that one, sir, I just want to confirm because you mentioned that your three routers are already set up. May I know how did you set up those three routers? Did you set it to bridge mode DHCP or what type of configuration? Uh, what do you mean straight? [silence] Um, [silence] I am connected, please. [silence]
14:00
Speaker 1
Well, let's say I back up. So if I did that, so each one of those set up now, can I take the modem and go to the switch and from the switch go uh, go take a cable from the switch to each one of those routers. I'm of course, I'm I'm not smart on on one. I know there's multiple IP addresses, but I, Okay, the difference between, Okay, that's one way. You say that won't work. But if I go through the way you you I have to do it. Go mostly use it.
15:00
Speaker 2
switch. Yes, I got your point. Yeah, so, like, you connect the switch to the modem, then all of the router connect to the switch. Yeah, that will not work, sir, because only one of those router will work in the... in that type of setup. Again, the modem is not capable in providing multiple IP address. So only one of those router will work.
15:00
Speaker 1
change them. Huh? Yeah. What But when I do that, all three of those would have their own password and whatever to run. So Come on. Okay, so if I had Each one as an independent name, then if I was on router one, [silence] would have [silence]
16:00
Speaker 2
Router. Yes, or one. click. Yes. Connect the other two. Yes, correct. Yes, yes. Yeah. Yes, that will work because it's the first main router who provides the IP address of those other two routers. So it should work. Yes, it's up to you, sir. Yes, it's up to you. You can have the same wifi password or different wifi password and wifi name. Yeah, it's up to you. yes correct what they cannot share information since they're on a different network um
16:00
Speaker 1
And the uh third one would be coming from the same switch and that would go to that and that would be my working network. And uh, so that and if I said that number three, I have problems with I have to disconnect that, then the router, the second router is still would be function, could be able to function and I would have phone service with that. Does that that sound right to you? Oh. Yeah. I I I was hoping, I was hoping, I was hoping she was right. I thought it over when I hung up and that's what I wanted to do originally. But like I said, use, what you're telling me is what I have I had to do, to do it. So. Okay. Um and I I guess internet um, don't know was another question I I'll um. [silence]
18:00
Speaker 2
Yes. Mm-hmm. Yeah. Yeah, yeah, I, yeah, that's right. I'm hearing Okay, for voice over internet, it just needs connection to the internet.
18:00
Speaker 1
let that go. I guess I had a um I can't think of it now. I had another thing about the internet. Um I have I'll I'll call you back if I think of that. Like I said slipped my mind right now. I had another I wanted to uh uh but thank you for your help. Thank you very much. Appreciate it. Bye bye. Thanks. Bye.
19:00
Speaker 2
Mhm. Okay. Yes. Yeah, you're welcome, sir. You're welcome. Okay. Yeah, in case you have any other tipsters, feel free to give us a call, okay? So, once again, sir, my name is [name] from Nexus Technical Support. Have a great day. Bye. [silence]
19:00