Speaker 1
OK. Hey. I was calling about my new setup I got for the D Lab routers. I was wondering if you can help with setting it up 'cause um, it just gives give me orange light um, or the red light and it's not going through. Uh my phone number uh should I give you my old one? Because then the old system burned out so I bought a new one. Do you want my old phone number? Uh, it's 5073515902. I have three new routers. So you want all three or just the main one?
03:00
Speaker 2
Hi, thank you for calling. CIS, my name is Raquel. How may I assist you today? Mhm. I see. Okay, understood. I may have your phone number that's registered here. Ok, yes please. Yes please. Mhm. Mhm. All right, thank you. And may I have the serial number of your new router? Mmhmm. I just want to check the I. yes for if its if it's unpacked there should be like a package number labeled with s slash n. Okay.
03:00
Speaker 1
1-509. Israme. Yipe. It's 2.. and as in Nancy ride to you and yes. Yeah, that's me. Me, yes.
05:00
Speaker 2
Alright, let me make sure I got it correctly. So, that's 2-0-M10C for Charlie, 6C for Charlie, 711459. Is that correct? Nancy. Okay. Let me check it. All right, and the model number there. is it showing W-H-W-03? All right. Thank you. And I was able to pull up a record here and it's under the name of, um, always Can. Right? Uh, did I pronounce your name correctly? Okay. And your email is Can, so that's T-H-A-N_UnderscoreOW. A-I-S@hotmail.com. All right, thank you. Um, before we proceed with the set up, do you have the receipt of this purchase so that at I can update the warranty of your links.
05:00
Speaker 1
Yeah. Yeah, okay.
06:00
Speaker 2
Your notes, I can we can see it on the record here. All right, I'll I'm going to send you a um email uh an email communication where you can reply where you say it is it okay to you? I'm going to hold the line for about one to two minutes and I'll get back to you once I already send the email, okay? All right, thank you. [silence] thank you for waiting on the line. Hello. I was able to send the email email communication. I will wait over here on the phone to wait for your response with a receipt.
06:00
Speaker 1
Okay. Well, I don't have a receipt because the box doesn't have a receipt of the box. There should be my, uh, wherever I bought it from. I don't have an actual hard copy of the receipt because I bought it online. I'm sorry? Uh, [inaudible]. Yeah. Yeah. Okay. Let me do that here. Yeah. Should be able to get that. Okay. My purchases. Oh, man. I bought it from
08:00
Speaker 2
I'm sorry, where did you purchase it? binary where did you purchase your lenses nodes than you want. Do you have an online account or an order from eBay with this? alright, you you can um take a picture of it or screenshot photos you can attach it on the email that I've sent. alright? OK. alright, thank you.
08:00
Speaker 1
Wife's account. Uh, is that okay? Cause it's gonna be under her name. Is that okay? Okay. Uh, where is my other phone? Okay, I can take a picture from the other phone and give it to you. Makes my life easier. That way. [inaudible] Okay. Uh, purchases. Date of purchase. Okay. I think it has everything. Okay. Let me go ahead and put that in here. Here, Outlook.
09:00
Speaker 2
Yes? Okay. I will just note it here as well. Yes, you may. and make absolute certain that on the picture, it's showing the date of purchase, amount and the description of the device, okay? Okay. All right. Let me refresh my system here just for a moment. Okay. Just checking here. All right. I've got it. Let me open the file.
09:00
Speaker 1
[i do yeah xfinity i do can i can i said can i set set it up for as a bridge mode so i can only have one username and password i cuz i dont wanna have two usernames and passwords. is that okay or no?]
11:00
Speaker 2
All right, thank you. So, for this note, you have three years hardware warranty and technical support. So, for the setup process, let's get started. With one of you may grab one of your nodes. We will use it as the main parent node. We will connect it to your modem. Mainer with your internet service provider? All right, thank you. And let's get started. Then, do you already have the main parent node connected wire to your Xfinity modem using an ethernet cable. All right, may I know what... Uh-huh. Okay, let me check. Um, do you have another Wi-Fi coming from your Xfinity modem?
11:00
Speaker 1
Uh Wi-Fi... no, just just the Wi-Fi from my X3 modem. Yeah, that one one router for Xciniti-yep. Modem. Yes, I do. Wow. Yeah. Okay. I like that idea. Red. Well, right now it's saying configuring your Wi-Fi network. So
12:00
Speaker 2
OK. So you have a Wi-Fi signal coming from the Xfinity, right? OK. Yes, we can actually set the Linksys nodes as an on bridge mode. If you have, like, first network from the modem. However, the Linksys nodes will broadcast another Wi-Fi signal, but all of them will have the same Wi-Fi signal. OK. All right. So, may I know what's the color light showing on top of your main parent node? Let's reset it to give it a fresh start. Let me know when you're ready with the reset.
12:00
Speaker 1
Right now I'm on the, I'm on the Linksys app and it's doing something. Before, I called you, it wasn't doing anything. Yeah. I just went to the old one, you know, the old password I had for Beastider, but just logged into that one and I just put this note in there. Yeah. Right now it's solid red. Okay. Okay. Okay. Right now it's solid red. Okay. Yeah. Uh, Do I have a question with this? With this system?
13:00
Speaker 2
I see. OK. So you already, um, before, before that message shows up on the Linksys app, you already created a Wi-Fi name and Wi-Fi password, right? For the main parent node. OK. OK. OK. And just to verify the light on the main node, is it blinking red or a solid red light. Right? So we're just going to cancel the setup on the Linksys app. We will use another method on setting them up. You can force close the app and do not open it yet. Then we will reset the main parent node. Let me know when you're ready with the reset. All right. So for the reset, hmm.
13:00
Speaker 1
uh, I have three years warranty on my product too, right? So, if anything happens, you can replace it? Okay. For three years, right? Okay. Okay. Okay. How many minutes? Yeah. No, it's completely blank.
14:00
Speaker 2
yes, this this this, for this one, let me check. Yes, it's uh, it's still within warranty based on your receipt and also, let me check it here. Yes, it has free complimentary technical support yes for three years. all right, so let's reset reset the node first, your main parent node. So, press and hold it's, okay, uh, there's no uh, limit, there's no time frame but make sure to observe the light on top, the color. Press and hold it and wait for the light to go blinking red, then light will go off and once it shows blue light, release the reset button.
14:00
Speaker 1
I don't see the blue dot. Yep, I see the blue dot here. Okay. It's just a solid blue. Mhm. Casey Anderson was missing. We think that in the hospital
15:00
Speaker 2
okay wait for a blue light all right release it and let's give it 1 to 2 minutes. it will blink blue next and we'll wait for a solid pink or a purple light. start okay All right. Is it blinking blue still? Okay. So, it's restarting now. So, we'll wait for solid pink or purple. Yes, that's fine for now for the other nodes. All right. So, we're going to set it up using five press method.
15:00
Speaker 1
Okay, now flashing. Oh, I see, it's orange. yeah, my computer is upstairs. Would you like me to bring it down? Yes, it is.
17:00
Speaker 2
Good. You're going to click the reset button at the bottom of the main parent node, five times. So click the reset five times. That's right. And let's give it, let's give it two to three minutes. We'll wait for the solid blue light. And while waiting, do you have a computer that we can use to configure your Wi-Fi? Is that a laptop? Okay, yes, you may bring it on the same room with the main parent node.
17:00
Speaker 1
And you know, one of my devices, uh, um, one of my devices is a swimming pool pump, and the swimming pool pump uses a 2.4 gigahertz thing, so you can help me set that up, right? I did, yeah. Yeah. No, I never did. I had just the one. I just had the one.
18:00
Speaker 2
We are not we are not supporting other third party devices but we'll make sure your WiFi is working fine your other devices will connect to your and just to verify what you have an older system before right older Dell up system and do you have a separate WiFi name for the 2.4 and 5 gigahertz before or okay so okay so we'll make your 2.45 GHz the same WiFi name just the way your old Dell up system.
18:00
Speaker 1
Okay, perfect. Okay. Because I put that is it okay if I use one of the old devices as a node? Thank you. That's so nice. Now I'll have four nodes again, like I used to have five years ago. Okay. My laptop is starting, so it's going to take time, I think. Okay. Yep, it's for the blue light. Yes.
19:00
Speaker 2
[silence] [silence] cancer of the pancreas and or it should connect your devices your pump. [silence] Yes [silence] they can add it um in the system if you wish to have another uh Wi-Fi signal through another part of your house to expand more. So that's okay. [silence] All right let me know [silence] when we're back on the main parent node's location and let's check if it's showing solid blue now. [silence] Okay. [silence] All right. [silence] And your computer is it running in Windows or Mac?
19:00
Speaker 1
Windows okay it's ready yep underscore Valopseta 2a that one also have to use Silen lady. Hope to Jesus. We're all trying to do
20:00
Speaker 2
what's up and running, we connect it to the default Wi-Fi name of your link system and parent node. So just let me know when it's ready. All right, so open Wi-Fi on your computer and look for a Wi-Fi name that says _description? Setup. Yes, connect to it and if it asks for password, you may use the default password found at the bottom of the new parent node.
20:00
Speaker 1
Wow, I hope I can see that. What would be the password though? 1Q. Yeah, that's a good idea. Yeah. I didn't think of that one. Hold on. I was just trying to read that. Yeah. Where is my camera now? Okay. Picture. All right. Thank you. Put those back so I don't drop it. The question is, the answer is already given to us, which is 1Q.
21:00
Speaker 2
it says the other wi-fi password it's you can take picture of it and then uh zoom it so that you'll be able to see the okay
21:00
Speaker 1
Okay. I took a picture. Thank you. Okay much better. Thank you. to M zero U J L W. Okay, next. It says checking network requirements. Okay connected. Okay.
22:00
Speaker 1
https://my router.local it didn't come up. OK, can you give me that one more time? https:// Hmm. it says your connection is not private. Hmm.
23:00
Speaker 2
my router. Local. My router.local Next. HTTP. Yep. My router.local and search for it. Yep, colon 2 forward slash my router.com. No worries. Is there an advanced button to click on that page? Click it and then click continue or proceed to my router.com.
23:00
Speaker 1
Okay, I'm there. Yeah, yeah. Okay. Now saying router password. Yeah. Okay. Okay. I'm in now. Okay. Okay, I was saying Wi Fi name.
24:00
Speaker 2
Alright, and next will be the Linksys with QR code, like showing pictures of phones, right? Double click the pictures of the phone. It will show a one moment screen next. Alright, and we will okay. Your router password is admin. Make sure to enter it in all lowercase. Alright, so we'll go next to WiFi settings at the left hand side below router settings. Alright, so you can now create back the WiFi name if you used the older WiFi name you had before.
24:00
Speaker 1
can I use it to my Xfinity WiFi username and password? It'll apply to like what same waiting
25:00
Speaker 2
for you. You can enter it there, delete DevLoop setup and change it to your own wi-fi name and Wi-Fi password. [silence] [silence] I would suggest make it a separate one or different one so you will know that it's coming from the [silence] LenSys node. [silence] Yes, please click apply. [silence] All right and let's wait for the message that says router not found next. Okay.
25:00
Speaker 1
just waiting. [silence] So, what's the range of this this no, is it still 10 feet or is it better than the one I had before? nice. Nice, nice. That's way better than before. Okay.
26:00
Speaker 2
Okay. Okay, this, um, this model has a 2,000 ft. Wi-Fi range and for the order of your nodes, or the distance between them, I would suggest to have it like 20 to 25 ft. away.
26:00
Speaker 1
yeah still going in circles but the light on the note is dark blue and the lake sky blue still saying waiting and if one of my other goes back do you like me you guys will send me a free router right [silence]
27:00
Speaker 2
All right, and is it waiting still? Okay, okay. We're now waiting for the message, the router not found. Let's give it one minute more. Okay. For that, in the future, we will still validate the nodes, like troubleshoot it. If really deemed defective, then that's the time that we can [silence]
27:00
Speaker 2
check the options for your warranty. No, worries. That's actually part of the process. And it's still waiting. Let's open Wi-Fi next on your computer. Let's now look for the Wi-Fi name you have created and then connect to it. Okay. All right, and let's go back to the Linus page. Let's refresh it. [silence]
28:00
Speaker 1
Okay. Yeah. I'm refreshed. Yeah. Okay. Okay. IP V4 10.0.0.126.
29:00
Speaker 2
All right, so you're on the Wi-Fi settings. So let's go to this Wi-Fi settings page. Let me check your internet IP address in case we will need to set your router in bridge mode. I will verify it first. So, let's go next to troubleshooting. That's on the left-hand side, below router settings. And then go to diagnostics tab of troubleshooting page. And on the right-hand side, you will see the internet address. Or internet IPV4. May have the numbers. All right, that's great. So, later on, we will set it to bridge mode and.
29:00
Speaker 1
Yeah. Yep, they are. Yep, right here. OK. Yeah, followed. Yeah. Mhm. Oh, yeah. OK. That one is done. Let me do the other one. We're going to do both of them, right? Same way. OK.
30:00
Speaker 2
Before we do that, let's add your other nodes next. So for setup purposes, let's plug in your two child nodes to the power source only, five feet away from the main node. Alright. And let's reset. Okay. So let's reset them to give them a fresh start. Same step, start with the first one, press and hold reset button, wait for the, light to go off and once it shows blue, release the reset. Okay. Yes, uh huh. Okay. All right, then asterisk for the second node, okay?
30:00
Speaker 1
Per. Ok. Yep. I did all three. you know my all one old one and then the two. so all of three are reset it. Yep. Okay. The first one changed purple pink. [silence]
32:00
Speaker 2
All right. All right. OK. OK, so we're going to wait for them to turn solid pink or purple. OK, so let's wait for the others to turn pink or purple as well. [silence]
32:00
Speaker 1
second one did. Now the third one, I'm waiting for that one. [silence] third one is the old one, so it might take longer. I don't know. Yeah. the other one is blinking blue still. Yeah. Now it's pink. Yep. All three are pink.
33:00
Speaker 1
On my main load, the one which is hooked up to my, my, uh, router. Okay. Five times again. One, two, three, four, five. Okay. Now it's orange again. Okay. Yeah.
34:00
Speaker 2
5-press will be still on the main parent node. go click the reset button on your main node 5 times. That is- Mhm. Yes, to your modem. Yes. 5 times. All right. yes. It will blink and it should go back to blue light next. and after 5 press as well, let's observe the light on your child nodes, if one of them starts blinking.
34:00
Speaker 1
The old one is blinking right now. Pink. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. The other one is swallowing. Wow, I needed a person to do this because I didn't think I could have done it myself. Thank you. Yeah. And, you know, like, I have I live in Houston, so we have really bad power or surges. Do I need to plug these into surge protectors or can I just plug them into walls?
35:00
Speaker 2
Okay, huh. All right, so it means it responded to the five press. Let's wait for the others as well to follow. Showing a blinking light. Okay. You're more than welcome and thank you for your patience. Mm-mm. If you have make sure that the power search protector has the same power consumption or limit with the notes, that's that's actually fine. as long as it's follow the.
35:00
Speaker 1
so It's a no, just a treat. Yes, the two are blinky. The third one was still a solid paint and an okay, so
36:00
Speaker 2
PWR requirement on the nodes. Are they now blinking? All the child nodes, are they blinking now? Yes. Okay. So for the two that are blinking now, we'll wait for them to show a solid blue, we'll give them two to three minutes. No worries, we'll try adding it at the end.
36:00
Speaker 1
Okay, the old one did turn blue. [silence] Oh, it's pink again. [silence] Now it's back to blue. [silence] Okay. [silence] Weird. [silence] [silence] [silence]
37:00
Speaker 2
[a machine humming]
37:00
Speaker 1
second one turned third one turned blue say why not a salt think 2 3 4 5 one of them we see no the main one is still blue and then uh the other one is still one
38:00
Speaker 2
all right and the third node, the third node is it remains solid pink. Let's try adding it using five press again. So click again, the recent button on the main node five time. And same thing, the right light on the main it will start blinking and should go back to blue and we'll we'll observe the remaining child node that shows pink. Let's check if it starts blinking.
38:00
Speaker 1
Hold on the main one is when the blue then Ohl now it's blinking. Now the other one is blinking the third one. Okay. So, it's working
39:00
Speaker 2
Still solid pink, not blinking. The remaining one. Okay, so great. All right. So it's now on the process of adding. So we'll give it two to three minutes. We'll wait for it, solid blue. Yes. Yes, there should be an improvement with your Wi-Fi signal since you've upgraded to a model that has an improved Wi-Fi signal coverage.
39:00
Speaker 1
Yeah it says up to 6,000 square feet more followed free full is still blinking soisn't.
40:00
Speaker 2
Yes, we're all three nodes to be exact. Each will have 2000 square feet. Okay. Still on the process of adding, still give it more minutes.
40:00
Speaker 1
Okay, all blue. All over my truck waist. Good, we are... Yes. Okay. Mm. Mm. Mm. Mm. Mm. Mm. Mm. Mm. Mm. Mm. Mm.
41:00
Speaker 2
Okay, all now are showing solid blue light Wright on the child nodes, right? So we'll make sure they're connected on your network. So we'll go back to your computer with the Linksys Smart Wi-Fi page. Refresh the whole page. You can use the refresh icon at the upper left-hand side of your web browser.
41:00
Speaker 1
W arched. Igor Escamilla Torrado, and he's not sold it. Be supposed to store that stuff. Then, Yeah. Igor Escamilla Torrado,
42:00
Speaker 1
says I need to upgrade upgrade is available for me how would I know that just says updates are available that's what it says
43:00
Speaker 2
Let me check how many nodes are trying to make an update on that page. I see. All right. So we're just going to update it, just just to let me double check it here. Let me check the update. Because for this model, there is actually a newer one. Let me double check it here. Just to set your expectation with this update, it could be related to discontinuing the Linksys Smart Wi-Fi website. So you can only manage it using your Linksys web user interface. I mean, you can access its settings using a web browser since Linksys App may will not work for this update, okay? But no worse, it will not affect your internet and local access.
43:00
Speaker 1
Okay. And... update. Yes. Update.
44:00
Speaker 2
So let's proceed with the update. All right. And now it's installing the firmware. Okay. So just give it some time since it may take five minutes for the update. And after this update, we'll set your system to bridge mode.
44:00
Speaker 1
It says download firmware, so it's still thinking. [silence] That's taking me a long time though.
45:00
Speaker 2
Okay, still working? Yes sometimes. Since you have four nodes, so currently that will update three nodes.
45:00
Speaker 1
So if the power outage happens and stuff, it'll go back to blue by itself, right? When the power comes back? Okay. Okay. Yeah, I never do, like, yeah, so. I mean, I know this stuff. I love this stuff, because, you know, we never had a problem, and, uh, we had a lightning storm, and then after the lightning storm happened, all my, um, all my routers went bad. Maybe they didn't go bad, I don't even know, because I
46:00
Speaker 2
Yes, it should reconnects back. If in case there is a power outage, as long as you did not press the reset on the note.
46:00
Speaker 1
you can't impress it that long enough. Like, you know, this time I pressed it all the way until it turned, you know, uh blue before I was pressing it for like 10 seconds, 15 seconds. I don't know. But anyway, I got an upgraded system, so I'm happy. Yeah. Yeah. Yeah. So now it's restarting the router. It's doing something. Yeah. Let me see. It is. Yep. Okay. Because I think it was collected. [silence]
47:00
Speaker 2
I see. O.K. Oh. GET it. That's great. That's happy to know as well. All right, so we'll just wait for it. And just to verify, the light on your main node, is it blinking blue? All right, so it's now restarting, so we'll just wait for it to turn blue again. Same goes with your other nodes, they will also blink, and we'll wait for them to turn solid blue. And on the web page, let's wait for the links to Linksys Smart Wi-Fi page to show up. [silence] Okay, what's that? 1 PM?
47:00
Speaker 1
Okay. The main one is blue now, but, but the rest are blinking. Right. Yes, it's waiting. Okay. And we're sending.
49:00
Speaker 2
Hey, nice. Okay. All right. And the light on, I mean your Wi-Fi, I mean the browser, is it waiting still? Let's try opening Wi-Fi on your computer. Let's check if it's disconnected from the Linksys Wi-Fi. If it, yes, reconnect back.
49:00
Speaker 1
Yeah, it is. Okay, let me reconnect it. Okay, connected. F-5. I'm still waiting. Refresh. Hmm. You can just think, my auto local run. This site cannot be reached. [silence]
50:00
Speaker 2
Okay. And once it's connected back, let's try refreshing the links to Linksys Smart Wi-Fi page again. [silence] It's just... Let me check the light on the child node right now. Are they still blinking red? [silence]
50:00
Speaker 1
Yes, they are, I'll allow, Myra, click. Check the proxy firewall DNS configuration. relo, [silence]
51:00
Speaker 2
We will open another tab on your browser let's search again https://my router.local.
51:00
Speaker 1
Didn't come up again, me cry. Https//192.0. No, it's just Google search. Https://frontMain to 192.. Thinking. This site cannot be reached. [silence]
53:00
Speaker 2
and search for it, let me know if it throws you to a warning privacy page. uh... yes, then 192.168.1.20. okay
53:00
Speaker 1
Should I do it from my phone or what? Should I check my email from my laptop or from my phone? I don't know if I do. I don't know my password or anything. Yeah. Okay, let's do that. [silence] Here.
54:00
Speaker 2
It's still the same, site can't be reached. I'm going you a link for for the ace on your email. Let's try this one. Just for a moment, let me send it. Where I'm going to on your settings, on your router, to use to access to your email. So, let's try using this too. Let me know once you've received the email. Do you have access of your email on your laptop? Yes, you can. If not, you can open your email instead on your smartphone, then check the link I have provided and copy it and search it on your computer.
54:00
Speaker 1
So please use this link, okay? HTTP,uh that, my router dot local. my router dot local. no, slash, U, I slash local slash dynamic slash index dot html. No, uh, yeah. I know, it's, uh, we're in the middle somewhere. It's been 55 minutes already.
55:00
Speaker 2
Okay. Which is the first one? Yes. Then type it manually on your web browser. Okay.
55:00
Speaker 1
I'm almost done, though. This site can be reached. Let me hit, details. Oh, no, it's connected to my old one again. It's connected to my old. Let me go back. That's pretty what the problem is. I'm thinking. Here. Yeah. Let me make sure it's connected. First. Okay, now it's connected. It entered. Yep, now it's working. Yet now it worked.
56:00
Speaker 2
Okay, make sure to connect it to the LinkSys Wi-Fi, then try again the link first, the MyRouter.local Yes, it will not route to the right page if it's not connected to LinkSys. Okay. And you may try the first link I have provided. All right. So that's great. And is it showing [silence]
56:00
Speaker 1
Yeah. Proceed to my order. And then I was saying access the lock. Router password, it'll be the main or admin. ADNAN. Okay. I'm in. Yeah. Okay. it's still waiting right now. It's still waiting. Yeah. And connectivity. Basic, okay. Yeah.
57:00
Speaker 2
Okay, proceed to your router. All right, okay as you will be the admin, yes. Admin, A-D-M-I-N. And all lower case. All right, then we'll proceed to connectivity again on the left-hand side. And go to basic tab and on the right-hand side of basic, click details to show the current version of your nodes. And it may have the numbers, your nodes, version.
57:00
Speaker 1
Okay. Up to date. Where do you see details? I don't see details. All I see is check for updates. Here. Edit. Password. Edit. And then okay. That's all. No details. Oh details are down here. Okay. All right. I see the details. Yeah. Uh the version 1.1.19.8216893.
58:00
Speaker 2
upgrade and details click the word details and I know the current version numbers how about on top of the buttons apply like firmer upgrade then details okay all right may have the versions of your nose
58:00
Speaker 1
Yes. And until the play changes. Yeah, I was thinking. Okay. There's still the applying changes though, still thinking. [silence]
59:00
Speaker 2
disabled you may proceed yes yes apply changes ok all right and once your main node is on bridge mode you will you can no longer use the my router dot local but but there is a a link that you can use to access it again you just need to um type uh the links is named uh then the last five digits of the main node serial number dot local that will be the new link to access your main node settings once it's on bridge mode and let's wait for the main page to show up that it's on bridge mode
60:00
Speaker 1
[silence] [silence] applying changes yeah. [silence] I think it's about 70% complete. [silence]
61:00
Speaker 2
OK. All right, is it waiting still? OK. OK, so it has a progress bar.
61:00
Speaker 1
So now this of my same login ID and password or I still have to do more things. Yeah, my Wi-Fi or my Xfinity. Yeah. Okay. So now what? It's back to AXS Vee one.
62:00
Speaker 2
For you, what do you mean by Wi-Fi? Do you mean the Wi-Fi? Is that correct? To connect your device. Okay. So since, yes, your Linksys nodes and your Xfinity router has different Wi-Fi names. So, you should be able to see that on your devices. However, since we set it on Bridge Mode, if a device is connected to your Xfinity and another device connected to LinkSys network, they should be able to communicate each other, even they're on different Wi-Fi names. Okay. And, mm-hmm.
62:00
Speaker 1
can secure lots sanitized password, should I type admin again? Okay make sure I'm connected to the right Wi-Fi. Yep, I'm connected to the right Wi-Fi. I will type in admin sign in. West. WeVal Vis and Bridge campaign. Yep, that's what it shows. Let me stand up and see. Okay. Yep, they are correct.
63:00
Speaker 2
Okay. All right. Yes, please enter, admin. And then. Okay. And let's check if it shows your system is on bridge mode. That's great. And just to make sure all your nodes are so solid blue light, right? All right, so we're able to set up all your nodes. Is this now on bridge mode? Nodes are up to date, so you can now proceed and plugging all your child nodes and move them. I would suggest you can move one childhood at a time. You can start with the nearest child node from the main. Wait for it to go through blinking blue, red, then another.
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Speaker 1
okay you wanna stay on the phone with me so everything is blue then I can hang up. Sound good? okay. okay. okay. You good to go? you too. Bye bye.
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Speaker 2
Blue light. And so proceed with the next not until to the farthest so that you have, spread properly your Wi-Fi coverage. You should, you should be good. All good to go. And once all the child note shows solid blue. You may now start connecting your devices to your Linksys Wi-Fi network. All right. And if you need assistance, feel free to contact us back. And anything else, voice for your Linksys notes that I can assist you. All right. Yes, you're all good to go. This is once again Raquel. Thank you for calling this and for your patience. Have a wonderful day. Take care. All right, bye bye.
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