V2 Rubric Detail — dc1b2168-7bc9-11f1-8…

so you're here. Oh, I got another one. Oh, you know what? That's not right. Oh. You know what? That's right. Yeah, that's not right. oh hi my name's caroline and I'm not very techie and I'm not sure if oh you can help me or not um I have uh okay I've got alexa set up uh three nodes regular and I thought it was dual band. and I have a Wi-Fi printer that won't work on 5g and I'm trying to figure out how to get the dual band so that it'll work on yeah do you know what I'm talking of course you know what I'm talking about. that's your job. I don't know what I'm talking about but I tried to study before I called you so I didn't waste too much time and sound like an idiot uh especially because I think I just realized that I may have switched out my uh

AC-2400 for my MX 5500. Okay. Where would you like me to start? Okay. Okay. One of the links is let's go with the one that I presently just looked at the bottom of 43K 10M 27 C09941. And it's not the fact that, you know, correct. Correct. Yes.

I think I'm just realizing. Well, okay. Let me give you it. Let me OK. Before we do that, let me do this. And I think this is what happened. God, I forgot that I did this. Uh I have the box of another Lanxas system that I have, which is an AC2400, and I think this one's registered because when I went on to Lenxas.com, uh, the other day all of a sudden it found those, okay, which were in a different location. Let me give you I'm going to back up and give you a serial number on that and we may find me. Okay? Let's try 26, David. 10604827001. [silence] [silence]

Yes. Okay, okay, lemme lemme back up. The serial number that I just gave you is in a different location than I physically am. I I just I just I just realized that that I have two links of systems and I may have moved the the initial one which is a serial number I just gave you to the other location. Does that make sense?

So, uh, what do you want me to look up on the 10604? I've got the I've got a kit number, I've got an FG number. I do not physically have the unit here, and that's not the one I'm calling about anyhow. Check, when I go to linksys.com, it goes and finds my stuff. Am I helping you or or confusing the issue? Okay. Okay. I just realized that while I'm sitting there, I'm going, well, wait a minute. This one only shows two units on the box. Oh, I've got the three unit one here, and I went and looked at the individual units and it didn't match the serial numbers on the bottom of the box. So, now I figured out that that's what I did. [silence] And it's possible that I can't, [silence]

was there yesterday when you guys were closed. Maybe it was on. Maybe it was on the app. Okay. What was the app that, when I found my, I figured, oh god, that's a long page. I, I can tell you what I'm calling about, and you might simply be able to answer, answer the question, and then we don't have to do this. It was the MX 5500 dual band. I've learned that much. Oh, there's the link to this app. Okay, well that I thought it was a 5500. I thought it is. Yeah, okay. Okay. Okay. Okay. These I have all here. I also have a node that's not working with it. That's okay. I'm not worried about that. Uh, okay. The light status. What's happening and the reason I'm calling is I've I've got my hardwired TV and my AT&T modem. Okay. For for my.

[KEEP_UNCERTAIN] What is this? Wi-Fi? Okay. When I go to use my printer, I have to change my Wi-Fi settings to the AT&T [unclear] because the lynx - this one is set for 5G only and I can't use the printer. Am I making sense? [silence] Okay. What I'm what I'm trying to accomplish. [silence] Yeah, I'm trying to see and this is why I say oh, you know, I think maybe this one isn't dual band. Okay. All right, my lynx is, okay, the the main the mother mode is, it's all blue. It's solid. It's fine. [silence] Uh you want me to read anything on the bottom of it? The lynx, I've developed setup is - E9. I've got a password, I've got a recovery key, uh a serial number I gave you. [silence]

And then the Mac address is on the bottom of it. And it's, it's fine. I have no problem with my Linksys, other than the fact that one node's not working, but I think it's probably just died and let's, you can fix that. My question is, how can I, if possible, set it to dual band so I don't have to keep disconnecting the one internet and connecting the other? When I want to use my printer. That's my question. [silence]

[silence] that's that's that's exactly right. I just don't know how to do it. Okay. yes, and just for your your information, I work I work on an iPad. So, uh, I I mean, I I kind of knew that that's what I needed to do, but I didn't have a clue how to do it. What would you like me to do at this point? Yes, I'm right I'm I I am definitely there and let me just make sure it's on the thing that's Wi-Fi. um, which would help. cuz I don't like the other one is not good, which is why I use my Wi-Fi instead of the hardwired one. Okay. Wi-Fi. uh, okay, it is connected to the one that I want to be on. Okay.

And okay, I'm in my settings right now. If my Wi-Fi settings. And it does okay. Yes. And down there, if this helps you, it shows Vellup setup. 0. Baker 1. I'm sorry, I have I have one length. I have. And down there, if this helps you, it shows Vellup setup.

I have a three-pack, okay? One of my nodes does not work. I've tried to reset it and maybe you want to deal with that first. I don't know. One of my three nodes does not work. It goes it flashes and then it goes to a solid purple or white after it's gone through all of its stuff. But unless I need that fixed, we can fix that, but I've learned to live without it. Okay. Okay.

Okay, when you say browser, go to the internet. Go to, okay, so I'm gonna go the internet. I'm connected. It's circling, by the way. It's going other networks and it's circling around this developed Setup0B. Okay. So now you want me to just go to Safari, let's say because that's generally what I use and where do you where would you like me to go? Am I waiting for you? Or are you waiting for me? OK. Yes, I'm ready. Is see it. 192, 16, 8.11. Okay. Do I need to remember that forever. Anything? I'm there. It says now router network login, two of them here. They're probably the same. Login admin. Okay. How do I access? Do I just hit the login. Correct?

OK. Here's what I have right in front of me right now. I got logged in. When I did that, I got routingnetwork.com. Then I have login, admin, then it says activate account, open, or then it says another thing. It says 192 that IP address to access the admin page, type that into your web browser's address bar, or click on the link below. Do I just click on that link?

in. Okay. Discover more. It's an ad. Okay. Click on the link to enter the admin interface of your router. I don't want that. Okay. I'm just going to hit the login. I'm not going to pay attention to the ad. Okay. I'm logging in. I'm sorry. I can't open the page because it couldn't connect to the server. Okay. Okay. Okay. Let me let me start over again because I think this got me to a router network, which is not exactly where you want me to be. I don't think, or do you? Because it's an ad. [silence]

here it gives me choices it says router network 192.168.1.1 login admin then the other one has another maybe this is the one I need 192.168.1.1 log or admin it's just a different one is an IP address routers like I think this the first one is somebody that's trying to sell me something so let's try this other one uh is an IP address which routers like linksys and other networks brands use as an access point let's try that one all right I think I got to a better place okay here we go this is router configuration uh and access and bar okay how do I get I'm just going to go login um to access admin click on the button below okay [silence] All right. I logged in. Well, it just did this same thing. Admin panel. Uh, it kind of did the same thing. Let me try log in again. um, no, nothing. Well, uh, well right now it's stalled. Okay. Let me. Safari can't open the page because it couldn't connect to the server. Okay. Let me try again. Can't open page. Can't open page. All right, let's go back. Right. Thank

Let me, let me get, let me get rid of this and try again, because Google keeps wanting to make you go, okay, I, I hopefully I'm in the Safari browser. And what that take me to link? dot com. I don't want links.com. Okay. That's cause that's what it was remembering. Okay. Could very.

get rid of that get rid of it keeps going to linksys. uh going to get rid of that going to get rid of all of these things that I don't want start all over again. shut down and start over. get rid of the Google search. Once Google gets in your face, it never goes away. Okay, I'm going to get rid of that. I'm going to get rid of that. Okay. So now I don't want linksys.com. I just want to go here to my browser, but my browser keeps taking me to linksys and I don't want it. Okay. cancel that. All right, now it says search or enter website. going to go 1 9 8. Is it 198 or 192? it's 192 192. got one six, eight dot one dot one and I'm just gonna hit the Go bar and where does it go? It sits there one nine two one six, eight, dot one, dot one and it's just sitting there, it's not filling in now, and it goes to thinksys.com, I don't want thinksys.com. Should I shut down and try again? I'm gonna do that all right. Okay. All right, I'm starting up again. I have been having trouble with it keep going back to places that I don't want to be. Okay, all right. I shut. Okay, I I totally shut down and I now have a blank screen. I'm going to what I hope is Safari. And I go to Safari and it automatically goes to linksis.com. I don't want linksis.com. Why can't I get it? No, no, just when I open up my browser, it immediately takes me to linksist.com.

So now I've gotten rid of that. Let me, let me try this now. 192, sorry. 198.1.1 that's all that's in the search bar. There's a globe. I don't know whatever that is. Google suggestions. I don't want Google suggestions. I want, I just want, I just want 192. Do I, should I do HTTP 192.198. When I hit that, it brings me to a login page for Lanx. LANS. Well, right now it's not bringing me to anything. 192.198.1.1. It's just not moving. That's not doing anything. No. Okay. All right. All right, here's what I, when I start that, okay, it gives me choices of my router, login, my router, local login. I'm just gonna type http://myrouter.local. http://myrouter.local, all one word, and I'm hitting the the button. And it gives me, okay, here are the results.

To access your links as router, first make sure you are connected to the network. If you are using a laptop, you can connect via Ethernet cable for a stable connection. Open a web browser and enter "live.chat" in the top address bar, then hit enter. Then, the links interface will display different options at the top. Select the menu bar at the top to change to access control, guest network, and media server restriction. At the bottom, a blue menu bar will be displayed. Now, select the menu bar as whatever you need and that you want to change. Select special mode for different gaming options and program applications. To ensure that you are properly connected to your router, simply check all of these internet options. Slide over the connection using the arrow keys. Make sure you have the Ethernet cable is properly connected, and hit "apply" to ensure login. Now, you should be able to access all of these network settings to whatever you need from home. Hope this helps you out. I'm trying to find my, passwords and access. I'll try that. Okay, maybe this will help. Linksys. Support.linksys.com is what I got. How do I log into my Linksys rightNow? Using the router password manage your Wi-Fi iOS. I don't want Android. Okay. password and then log in. Oh gosh. Enter recovery key. I think I've got a router password around here somewhere. Old notes. Let me just try the HTTP and see what I get. Should I try that? Oh, there it is. HTTP://192.168.1.1. Let's see what happens there. Okay. Then that puts me back to Google.com and it gives me the login admin. Login admin. None of this stuff is lanxess. And that just takes me around in a circle. log into my admin panel step by step it's the YouTube how do I access how do I access 192 should I load should I do the app why is it not opening uses a default 192 gateway I don't understand what do you want me to do it just keeps finishing well right now I have it sent me back to the login admin Which is where we were before, and we didn't get anywhere. It says, and this is the one that has router network. It's not a linksys, it's a router network. And it says continue to the next step. And that's a next gen mind is what that says. Okay. Okay. Okay, I'm going to Wi-Fi. Okay. Okay. Velop setup and there's a there's an information, is that what I'm looking for?

Okay. There we go. Okay. Information has Wify address configure IP. Well, the router Wify address is Charlie echo Colon 01. Okay. Now that's the only that's the only thing that I have. I've got a private Wify address fixed. Then I've got and it's under developed setup 0 B1. It's got. Okay. And here's what I'm looking at right now. Developed setup. Okay. I'm going to go back to my Wify. Okay.

It says you are connected to the Wi-Fi. I am connected. I am connected to my wireless Wi-Fi. There's an I after that. Is that what you want? Okay. Okay. Okay, okay. And that one has auto-join. It has my password. Low data mode. Then it has private Wi-Fi. Okay. Okay. 10.34.1.239. Okay. Okay. I just wanted to say there's another IPv6 address. And then. Okay. Okay. All right.

so, we need the 10 34 and I'm going to the browser and I am going to now type okay, I'm going to cancel all this stuff out. And I'm just going to type. Okay, it's clear, it's under Google, but it's a clear search bar. No, okay, I got rid of Google. Search or enter website. Okay, I'm ready. Linksys, why am I getting a warning when I try to access my router settings in a browser? And it gave me your connection is not private. Why am I seeing this? Do I just say continue?

it gives me all these warnings. okay okay it says this connection is, this connection is not private. this website may be impersonating to steal your personal or financial info. you should go back to the previous page. that's a little frightening. it says show details. Safari warns you when a website has a certificate that is not valid. this may happen if the website is misconfigured or an attacker has compromised your connection. to learn more, you can view the certificate. if you understand the risks involved, you can visit this website.

[silence] somebody steal my IP address. Well, I've got to go back after I read this warning. Okay, continue. [silence] continue [silence] [silence] show details. [silence] and and it won't, it only gives me view the certification, view the website. I have a choice between viewing the certificate or viewing the website. [silence] Are you sure you want to visit this website on a connection that is not private? [silence]

but it I should go ahead anyhow. I should go ahead anyhow even though it's warning me with all this stuff. And it tells me not secure again. Then it says, let's get you up and running. Okay, down. Okay, it tells me to download the app, the lynxus app for setup. I already have the lynxus app. Yes. Oh, okay. Damnit. Okay. Waiting.

All right. Now, what did I get? Okay. Now I got a picture of phone, links of Linksys Smart Wi-Fi, then it tells me sign in, sign in, I got the two phones, then there's a page that says access. Okay, click that. We've updated our password requirements to be more secure. Please create a new one.

dressed the password, okay. Uh enter a password. What are the requirements do you know? Um, it wants me to do a username. Enter the username for this account. You know what? You know what? I know the password for my Wi-Fi. Is it the same password? Okay, okay. Okay. So Oh, I could do recovery key. It says enter recovery key. Okay. [silence] Yeah, I know. Now it's in the other room. Okay. 'cause it's on the mother code or is it on all of them? Is it all the same? Even the one that's not working should that that path code did work cuz it's right here. I have to go into another room. Recovery key, 81377. Let's give it a shot. 81377. Oh, Lordy. Okay, let's try it. Star-starifying. let's see what happens now. Waiting. Uh, choose a password that is secure and easy to remember.

Uh... can I use the same one as my Wi-Fi password sign-in? Can I use the same one? All right, that way I will remember cuz this one I know. If it works. It may not. What does it have? Upper? Lower? Is that 10 characters? I think so. Oh, it needs a special character. No, it doesn't. I need a special character, so that won't work. Okay, so let's fix that then. Uh, let's go uppercase.

Okay. I have the same character twice. All right. I can't use my last name because it's got two T's. Got to do something else. Okay. What do I want to do? Better write it down because I'm never going to remember. Okay, admin password. This is what I'm writing down, right? Okay, they like that. All right, so now, okay, what do I? I'm going to put a hint in there, so I'm gonna. Okay. Now, it says save password. I'm going to do not now. Enter the password for this account to finish saving your password. I don't know what my user account is, so I'm not going to do this. Okay. [silence] I don't know. Okay. Okay, yeah, so they like the hint. Yeah. Okay, so then that was just key words, target, yes? Yeah. I like keywords, hashtag. Is more information available for advanced users, or mostly is it just clicking through a few times, installing, that kind of stuff? It is very easy to install, even for people that aren't like, you know, very good at installing stuff. You know, like really- [laughter] [silence] can I skip that? unless you know my username. Can I skip it and say not now? okay, that's what I did. Oh my Lord. As in California, boy, that's really little. Okay. I may not be able to get it with my finger. Let me get a stylus. I had a stylus. Where did I put it? Oh my Lord.

let's try it. Because it is really tiny, because I'm on a little iPad. At least I'm not on my phone. Got it. waiting. Oh, lordy. Okay. Waiting, waiting, waiting. Okay. Now I'm there. It looks the same, and we got rid of the California, meaning I read their policy. Is that right? Okay. Oh, bingo. I'll never remember how to get here again, but I do see Gulf wireless 2.4, and I do see five. Oh, what do you want me to do? Progress. Are you there? Hello. Oh, yeah, I can hear you. Should I click anything? I don't want to... Yes, yes. Right, that's gone, and that's what brought me here. [silence]

to the next page. And on the next page, it looks, I have network status, I got linksus Home Network, and then I got the Wi-Fi settings. I have the two. I have the 2.4 and the five. Guest access is off. uh, Okay. Okay, I I'm I'm clicking on it. There's an X up at the top. uh, oh, Wi-Fi settings is over to the left. Okay, it's not on the picture screen. Okay. There we go. So I'm still going to have to choose between the two or will it automate or will it automatically float between the two? Okay, I

I'm now on my Wi-Fi settings. Okay. I'm sorry, I'm sorry, I'm sorry. I'm sorry, wait, okay. I didn't quite, okay. I have a 2.4. It has a name. It has a password. I'm assuming it's the same as the five. Maybe it's not. Um, WAP, WTA2, Personal, they both say the same thing. Broadcast SSID, they both say yes. The mode, they both say mixed. They both say auto. And they're both on. Do I say, okay? Apply? It came up automatically.

it on the yeah, strudit, 0752. It's the same Wi-Fi for the other one. Do I need to change them? [silence] So, I'm still going to have to be changing my Wi-Fi settings every time when I want the printer to work, is that correct?

Okay. Okay. I want to go back to where I was. Okay. All right. So I am going to just change the 2.4 password. If I do a simple thing like cap or not cap, will that change it enough? Can I just change upper case and lower case? And it will automatically go there, right? I'm just going to change. I'm gonna okay. Okay. I'm just going to change

change this to and then I need to go hook the printer up to it or something. I don't know. Okay. So I just need to change the password for 2.4. It has to be different than five because that way it doesn't know where to go. Okay. So for 2.4, I just have to do a new password. Okay. So now Okay, do you want to continue? Yes. Okay. Your router is applying changes. This action you perform may cause devices to temporary or lose connectivity. This may take a few minutes. Please wait until the operation is complete. Okay. So now. Okay. So while we're waiting on this. So now, as long as I'm on my My [silence]

Yes, WIF net. My printer, I have to go connect my printer. To that Wi-Fi net, work and it will automatically Connect to the 2.4? It is. Okay. I did, but let's try it again. I thought I did. It's not going again, so I guess I do okay. Yeah, apply because it because it it's showing. Okay, so I'm going to do okay.

All right. So here I am on my phone on my phone or on the iPad. I'll do it on, yeah, yeah, yeah. Okay. I don't really use this phone. Okay. I'm going to go to settings. Okay. Let's see. All right. Well, okay, okay. Well, okay. Right, right, right now I'm on settings and I and and Wi-Fi and I'm seeing one, I'm seeing one Wi-Fi setting for my Wi-Fi. Man.

If I hit info, it doesn't look like I have them both. Two addresses? That's the IP six. Okay. So, uh, uh, it's the same name, golf wireless. That's the same name. No, I just changed the password. I didn't I didn't change the name of the network. No. You didn't tell me to do that. Uh, okay. I didn't understand that. Okay. How do I get back to that? Can I get it through? I, I, I thought I had to change the password.

I could use the same password for two different networks. All right. That's that's where I got confused. The same, but I have to have two different networks. Okay. That's that's where, all right. So, let's go back to where I was. Okay, here I am. I'm in Lynx's setup. Okay. I've got Wi-Fi settings and I've got two four and they have the same name. That's what I have to change, correct. Okay. Okay. that's where I got, that's where we got I got lost. Okay. So, I need a new, a new password for the 2.4. I mean new Wi-Fi name. How different does it have to be? Can I do.

the password is golf wireless. just kinda, can I do golf wireless number two? Okay, and I'm going to put the password back to what it was for both of them. I put in golf wireless number two and now I'm putting the password back. And I'm going to apply. Okay.

All right, applying changes. Okay. All right. That's where I misunderstood. [silence] I got the same password that gets me into both of them. Okay. Okay. And it's verified. I hope my battery doesn't run out on my phone. [silence] Now, can this stuff be done on the app? Okay, okay. Wi-Fi settings. Let me better if it's done this way. Okay. I'm just double checking here. It's showing me. Okay, the.

[KEEP_UNCERTAIN] two networks. Two networks are 2.4 ... I should have said Little Golf or something. uh, never mind. uh, I can, I can change that, but I'm not going to do it now. And I, I don't want to get into this and then mess it up. Okay. And there's that password, and there's that password. They're both WPA2 personal. uh, channel, yes, mixed width, yes, yes on both. Uh, auto, auto on both. Uh, okay. All right, so now I'm back. Okay. Now you want me to go to back to my settings on the iPad. Is that correct? To make sure that I've got them both. Okay. All right. Aha. There it is. GolfWireless number two. Uh, okay. But then, but then the printer um Transcribe this audio from the right channel. Output only the spoken words, no labels or timestamps. If there is silence or no speech, output only: [silence] So you with Android phones What phones do you have there? They're both Android phones. But the iPad don't have it either. Androg a Samsung and no art Ipad. It's a new model. Well, can you check in your settings? Or a tower over here? I mean, you know who you accidentally used a network that could not use this one and won't let you, provision this one into your network. You know what I mean? maybe you got to do settings. Okay. I'm not really a so good with this. Sorry? What's it on? Ah, what's it on? You know what? Oh, it's Wi-Fi, I know that, you know. Yeah. Oh, oh, but so disconnect. The tower on the tower on this thing. That iPad should have worked. Well, we'll have to see that. Yeah. Okay. Now, you've also got a bad chord. not see. Oh. Oh, oh, but I bop you a listen too. neither you got pathing windows in that cell bar there on.

The the the printer will go automatically to that. So, so in other words, I'm doing, I'm doing the same thing that I was doing before, just changing from the Wi-Fi network to the AT&T network. Okay. Because the AT&T network has both, I thought. Maybe not. All right. Okay. All right. So, I still have to select and change and change the printers. And the difference really between the 2.4 and the 5 is what? Speed. Is that the only difference? Okay. Okay.

OK. All right, now that we've done that, um, do you want to see if we can get this, this node to work? No, no, no. I have, I have three nodes here and one of them does not work. OK. The lights, they do not, it does not connect. I have, I have a, a, a node that does not work. I it, I've done reset, I've done, I've done a million things. I've taken it right next to the mother node. Here it is. I'm going to plug it in right now. It's a blue light. That's a blue light.

Then it turns purple, solid purple. Now it's flashing. It's flashing blue. I understand the lights. Flashing blue. Those are the text notifications. Sorry. It's flashing blue. And I never bothered to call in on this, because I wasn't concerned about it. Okay. It's still flashing. And then it will go to solid purple. It's still flashing, blue. No, I have Internet connection. Yes. Yeah. The other, my other node, my other node works fine, okay? I've got, I only have the two. I got the mother node and these two, and only one of the two works. [silence] And now it's solid purple. I've gone through the reset. I've gone through all kinds of stuff. I can go set it right next to the mother node. I've done the, I have, I've done, I've pushed the on off. I've done the reset. [silence] Not quite sure what to do with it. I'm sorry. Did I ask a question? Yes. Why why won't why won't this node connect? All it goes is solid purple and it never goes back to blue. I've done reset. I've turned it on. Which one? the note Do you want Do you want the the serial number? 0 9 9 9 1. That's the one that doesn't work.

I'm sorry. - I'll unplug it and go get it, put it right next to the mother node and see if I need to --works for a long time. It just quit working. I'm, I'm next to the mother node and once again, it's--it's solid blue right by the mother node and then it will go flashing blue and then it will go solid purple. [silence] What's flashing blue? I, I, I'm sorry, I, I didn't, I, I, I, I didn't hear you, you cut out. What should I do? Press. Oh, the main node's blue. Yes. Yes. No, it's a M5500. M5500.

it's it's it's right next to it it's right next to it it it's is it on the on the main on the main node press it five times okay [silence] all right that's gone green that went white [silence] okay it's blinking purple

That's red. Good blinking red. Still blinking red. I thought you had to repress the resize on the node that wasn't working. Okay. It's still blinking red. Can it be too close? Yes, it is.

Correct. FSKYLR062@reply.com. My first name is Carolyn. Charlie Alpha, Robert, Oscar, Larry, Yankee, Nancy. That should sugar, Tango, Robert, Uncle Edward, Tango, Tango AT&T.[silence]

[DOWNWEIGHT] still flashing red. Now how can I find ... How can I find my account? I know I have an account because I've talked to people before. For the ... OK . OK. So the fact that I have a whole nother ... I have the the links is set, the the three the three node one. Um the AC 24 ... it's not in front of me right now. The AC 2400. That's in a totally different location and the two are totally unrelated. I have two complete links systems [silence] This is the RC 100. So what we're going to do is switch our router so that we can capture the portals. And what this is is a device. [silence] I've seen this before in other [silence] demos and such. I've tried playing with it a bit [silence] and the only thing that happens is is your robo is blinking. And I didn't [silence] I didn't do anything. [silence] I'm sorry. [silence] So I just immediately understood. I'm going Ac2, AC3. Tried to look at the videos they didn't [silence] They didn't really give great step throughs of what to do. So I was just glad not pull the out of [silence] spawn. Memory went to the ground. [silence] Then I manage to be focused to make this work. I was just thinking like I just wish you guys would be able to put out some simple How To Go steps so that I can kind of [silence] I can kind of understand what's going on and do it myself. [silence] Otherwise this is greatness because it tells you [silence] it tells you in [silence] but it doesn't tell you how to repair it. And [silence] Got to say a hardware [silence] [silence] for [silence] for your protosequences. You know, your tutorials and videos are very [silence] are lacking detail as to [silence] as to how to do [silence] how to operate and fix these. [silence] [music] [silence]

sets. Okay. Yes. And I have no problem there. That's strange. So I've got a wireless printer there too. And hmm maybe it's a different printer. I yeah well that definitely is a different printer. Okay still flashing red hmm I I haven't been I haven't put a timer on. So I don't

[KEEP_UNCERTAIN] Yes, it is. After I, after I talked to you, after I talked to you, I may have pressed it previously. Long time ago. Yeah. I did not do anything. I did not do anything. Not... Well, wait. Wait a minute. I got, I got all kinds, I got all kinds of cables. Um, what am I going to be plugging?

let me uh okay so I need to get it back on line with a okay hold on I got a whole box of tables here so I I have to I I'm which one which one looks like ether there that looks like telephone that that looks like uh what is it okay ethernet ethernet is the cable is is going to be a cable that's got all the little pretty colored wires out of it is that an ethernet cable is it going to go into my modem uh oh okay so I got I got my I got my

Okay. Okay. Okay. Let me take this whole box here into the room where the mom and child are and see if um I got the right kind of connection. Okay. Well you want to know what? I've got a whole new I've got a whole new plug setup. Could it be in the plug? No, because then it wouldn't then it wouldn't. Okay. All right, there's the ethernet. Okay. I see the ethernet. Okay. So it's right there. I got all kinds of ethernet cables. Okay. I kept them all in this box in case I was going to need them. Okay. So you

Child node is plugged into the wall. And it's still flashing red and I'm going to plug in an ethernet cable here into the child and I'm going to attach it to the mother. Oh I just did that and it went blue. I didn't even plug it in. I didn't even I didn't even I didn't even plug it into anything. Yes. Yes. But then then why did it why did it why did it do it when I just plugged the plugged the Ethernet in? I don't understand. I Oh so you think this was all part of the three-minute the three-minute reset? Okay. The three-minute reset was a little longer. No now it's going now it just went It just went No

I just went red. When I took this out, it went red. Okay. Well, that doesn't make sense. Nothing makes sense with computers. Okay. Flashing red. But this is what it was doing before. And then the minute I put an ethernet cable in it that's not connected to anything... Yes, still flashing red.

Ok. OK. It went out. I'm letting go. Okay. There's no light. now, it just turned, it just went blue solid.

Okay, it's blinking blue. [silence] It's still blinking. It's [silence] Blinking blue. Oh, gracious. Where you where you located? Where are you located? [silence] Whoops. I'm sorry. Okay. [silence] It was probably- well, it's not quite- well, it's probably getting close to dinner for you. Okay, blinking blue.

Blue, blinking blue, blinking blue. Yeah. Yeah. It's directed to a power outlet and it's about six inches from mom. And now it went solid purple. Okay. Okay. You want me to do five button Five button reset on mom. Five button reset on mom is that correct? Okay. I mean, I hope I'm getting the reset pushed in enough when I do it with my finger. Okay. It's blinking. It's blinking. It's blinking. It's blinking white. Okay.

Mom's blinking white. Okay. It's just not paying attention. Okay, mom's, mom's solid blue. Kid is blinking, Oh went, did a couple purples, and now it went red. Blinking red. Come on, baby. Come on. [silence]

and we are still blinking red should we try the ethernet to ethernet okay oh okay okay I'd sing for you but I don't think you'd like that not at all but it's it's like they say the watch pot never boils it seems like you know time goes by so fast unless you're sitting there watching it tick away then it seems like it never happens okay [silence]

So, I should try and remember how to get into, my router settings, but then I'm just gonna end up doing something wrong. I probably. But, but it's the 1034 1.1, not the 192168. Correct? Okay. That's what I need to get to. And that is on if I forget it, that is on my settings, somewhere on there. I'll have to find out, go back out and write down where it is. Okay. When, when, when, when, when. Ah, guess what? Guess what? You want me to take a picture? Mom and child are both solid.

blue no it did now let me ask you this I unplug it and I go take it where I really want it it'll be fine correct okay okay okay but it but it's red it's red oh there it went blue okay okay okay okay all right well we got that done too wow okay it's unplugged well thank you for walking me through there you know every time I do this stuff I learn a little bit and when I learn a little bit I'm dangerous so who knows what I might try next okay I'm going to plug it in just to make sure

Sure. Before you go. Ah, look at that. I got a blue, I got a blue light. Yay! And right now, I'm probably on the two point four. Okay. Okay. Okay. All right. Well, thank you. You, you, you got, got paid, you got patience too. So, but we got through it. Thank you. Bye. Let, let me find my phone so I can hang up.