Speaker 2
Hi, thank you for calling linksys technical support. My name is Ellie. How can I help you? uh yes sir. I'm still here. Uh what's that again? The one that you put on to change. like uh what internet type are we talking about sir? like is it like bandwidth? Or
03:00
Speaker 1
Okay. to obscene or to obscene material or open source to the internet like connectivity. [silence] I'm trying to change my net type from uh like fixed to open or moderate. I suppose so. [silence] Uh I've not been able to do it at all. I I think it's on link sister's end. They are able to change the net type. [silence]
04:00
Speaker 2
internet's connectivity. So, what were you trying to access, sir? Oh, like, uh, so that some devices can just easily connect to your internet. Is that what you're trying to do? Um, what are the things that you have you've done so far, by the way? Oh, the internet type, like,
04:00
Speaker 2
Just make it sure. So let me just go ahead and double check it, okay? But by the way, sir, can I please have the model number and the serial number of your Linksys router? Uh, yeah, it's okay, sir. Do you have the Linksys router with you because those information can actually be found at the bottom of the router itself. Can you give it to me, please? Oh, okay, I see, uh yeah, you can actually call us back. So and then regarding with the internet type that you were actually trying to change. Because I'm actually on the... because I'm actually on the internet settings. So there are several types of internet type connection that you can change. So on its default setting, it's actually on automatic configuration which is the DHCP type. And if you have a single IP Address or the IP Address won't change, so you can change it to a static IP. Now, if you wanted to like to set up a username, a password for the internet type, so you can use the PPPOE internet type where you can
05:00
Speaker 1
Lovely, thank you. I appreciate the help. all right. all right. I'll see you soon. I will do. Thank you. Bye- bye. Bye- bye. Bye- bye, Allie. You too. [silence]
07:00
Speaker 2
customized it so this is much more like let's say the much more secure type of the internet connection and and if you want your Linksys router to be or to act only as an internet access, just as you know just an access point to your existing if you have an existing network, so yes it can also be done on that on the user interface but yeah you can actually, you can absolutely call us back so that we can double check everything on what type of router you have and then from there we can walk you through. Mm-hmm. You too, thank you so much, sir, you can uh just just give us a call back. Okay thank you so much, have a good one, bye bye for now. If there is silence or no speech, output only. [silence]
07:00